Can energy provider charge retroactively because bills used expired tariff?

afm_2

Hello!

I am on a fixed energy deal that should have ended back in January. The energy company didn't switch me to their standard tariff. In June I received a letter indicating that on the 30th of June I was going to be switched to the standard tariff. I just check my bill for this month and the same fixed tariff was applied, so I wasn't switched to the standard tariff.

I was thinking of moving to another company/tariff but the one that should have expired back in January is a better deal. It is worth staying put if the company doesn't decide later on that this was a mistake and charge me retroactively. Any ideas if they can do this?

Thank you!

Cardew

In theory it is possible for a firm who has undercharged a customer, to adjust the charges and reclaim for the period of under-charge, especially as they had given you prior warning.

However IMO it would be highly unlikely for them to do so in the circumstances you describe.

Bluebirdman_of_Alcathays

Yes they can recover the monies. You agreed a contract, and that contract stated you'd pay standard tariff from January.

However, as Cardew says, in these circumstances it's unlikely they'll seek to recover. The difference between two tariffs is likely to be in the very low hundreds, if not less.