We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Car insurance engineer says damage due to 2 incidents
Options
Comments
-
You must first complain to the insurer.
Only after the insurer responds or 8 weeks passes can you take the matter to the ombudsman. Before that the ombudsman simply writes a complaint letter for you and having seen their letters, you dont want that.
The ombudsman is supposed to be impartial/ not a consumer champion, and in my opinion dont have the greatest minds on the planet working for them. If the insurer rejects the complaint you may want to consider commissioning your own engineers report before going to the ombudsman as if they have expert evidence and you dont then they may be more easily swayed to the insurers side.0 -
Thanks for your help! Much appreciated!0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards