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Chargeback/Dispute on Prebooked hotel? (Holiiday Inn -Natiowide CC)
Meganjones
Posts: 91 Forumite
Holiday in hotel prebooked, nationwide credit card paid for it online......cc details were provided online...
They ONLY take the money next week (when the staying date is)..... so no money has been taken out yet.
The hotel is to be stayed in, in 1 weeks time, so book in advance.
Some personal family situation (which i don't want to go into right now has cropped up) - so have to be in a different area on that time....
It has Not been cancelled yet...
Holiday in do not refund you the money on cancellation...even if you do not stay in the room.
so where would we stand with the Dispute method ? via nationwide Credit card? what would be the procedure?
Dont stay in the hotel...
cancelling the ticket, online....printing the print screen for proof, and charging a dispute on the basis that that holiday inn weren’t considering a refund even though nobody will be staying in the room,
it can be cancelled now,
Then after that....
Wait until next week... when they take the ££ out of the card (as no refund will be given)
For a nationwide Dispute, would you advise this?
Cancel the reservation, take a screen capture of the cancellation on the webpage, and print it? -
and send this print screen as evidence that it was cancelled, and nobody stayed there.
Could the nationwide dispute team understand of the family situation and refund the money back themselves ? are they likely to be doing this ??
what else do you advise, keep emails as proof?
in which cases do Visa ccs offer dispute refunds, out of the nationwides' funding?
(after trying to attempt to get the money back from the hotel company that is )
what other tips are there for carrying out a dispute?
obviously Not staying in the hotel that night, and then asking for the dispute
They ONLY take the money next week (when the staying date is)..... so no money has been taken out yet.
The hotel is to be stayed in, in 1 weeks time, so book in advance.
Some personal family situation (which i don't want to go into right now has cropped up) - so have to be in a different area on that time....
It has Not been cancelled yet...
Holiday in do not refund you the money on cancellation...even if you do not stay in the room.
so where would we stand with the Dispute method ? via nationwide Credit card? what would be the procedure?
Dont stay in the hotel...
cancelling the ticket, online....printing the print screen for proof, and charging a dispute on the basis that that holiday inn weren’t considering a refund even though nobody will be staying in the room,
it can be cancelled now,
Then after that....
Wait until next week... when they take the ££ out of the card (as no refund will be given)
For a nationwide Dispute, would you advise this?
Cancel the reservation, take a screen capture of the cancellation on the webpage, and print it? -
and send this print screen as evidence that it was cancelled, and nobody stayed there.
Could the nationwide dispute team understand of the family situation and refund the money back themselves ? are they likely to be doing this ??
what else do you advise, keep emails as proof?
in which cases do Visa ccs offer dispute refunds, out of the nationwides' funding?
(after trying to attempt to get the money back from the hotel company that is )
what other tips are there for carrying out a dispute?
obviously Not staying in the hotel that night, and then asking for the dispute
0
Comments
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There is no valid dispute. The HI are still willing to have you stay. You have changed your mind and booked a non-refundable rate. This will have been clear and in the T&Cs when you booked.
You can only dispute if the supplier fails to supply the goods or service.0 -
Do you have travel insurance? This is exactly what it is for.Optimists see a glass half full
Pessimists see a glass half empty
Engineers just see a glass twice the size it needed to be
0 -
No chargeback rights for changing your mind with a non refundable booking.0
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Unsurprisingly OP is getting the same answer wherever the same question is asked!
https://forums.moneysavingexpert.com/discussion/5023132
https://forums.moneysavingexpert.com/discussion/5023166
Should hopefully have got the message by now....0
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