Wren Living

AjA

i bought a fitted kitchen from Wren Living. Sat with one of their kichen designers. we gave them a drwan-up plan of the kitchen area. we gave details and specifications of what we wanted the kitchen to look like. Wren gave assurances that this was not a problem. We were shown how the kitchen would look look on a 3D computer and given 3D illustrations to confirm this. I paid £4500. The kitchen was delivered 22/05/14 and remained boxed until 10/06/14 due to building work going on in the house. on 10/06/14 we realised the kitchen was not what we had asked for at the point of sale and was not what we had been led to belive it would look like from the 3D illustrations we had been given. It was also damaged and faulty. The Assitant Manager called out on the 13/06/14 and gave assurances to replace the damaged and faulty parts. but admitted they could not supply the one-piece corner panel we had specified. My wife explained that we had specified this as a pre-condition of the sale and we were told Wren living could provide what was specified at the point of sale. The kitchen could not be installed without the panel. The Assistant Manager promised to get the panel made as a "one off item". End result - they lied and after weeks of waiting they have now said they cannot supply the panel. they wont refund. And i have had to go out and buy another kitchen. Can you help.