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Santander 123 Summer Bonus

Something to beware of....

I booked and paid for my holiday through a travel agent who are included on the list for the Santander 123 Summer Bonus. However, when the statement came from Santander it was listed as payment made to the tour operator rather than the travel agent so I didn't get my 1% bonus.

On the confirmation I received a couple of days after making the payment to the TA it does say

"This document confirms that acting as your agent we have processed the payment below.... This document represents confirmation that your instructions have been passed to the operator for the payment shown to the be processed."

I don't know whether this is the same for every travel agent.
This discussion has been closed.
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