Forgot to include a potentially significant detail in PPI complaint - should I send?

debtless

Hello,

I submitted my PPI complaint to HSBC in June, using the paperwork they sent me.

At the time of the loan, I was indeed working more than 16 hours a week, but in the complaint I did not mention that I was on a zero-hours contract -- it was quite a while ago and I only just thought of this.

I now see that my zero-hours contract would have made me ineligible for PPI -- should I send them a letter with this additional info?

Thanks!

amersall

I would wait until you get the confirmation letter from them acknowledging your complaint then give them a call.

[Deleted User]

debtless wrote: »

I now see that my zero-hours contract would have made me ineligible for PPI -- should I send them a letter with this additional info?

Yes, but only if you have proof that this was the case. The Bank will want to see a copy of this "zero hours" contract. You'll have to ask your employer at the time to provide this.

Although they are certainly being encouraged now, just a few years ago such contracts were very rare.

katiepyke

Moneyineptitude wrote: »

Although they are certainly being encouraged now, just a few years ago such contracts were very rare.

Zero Hour contracts have been around for a long long time and weren't rare "just a few years ago" so I don't know where you're getting your information from.

[Deleted User]

katiepyke wrote: »

Zero Hour contracts have been around for a long long time and weren't rare "just a few years ago" so I don't know where you're getting your information from.

Most decent firms now embracing the zero hour contracts encouraged by Mr Cameron would not have had such enthusiasm for them in the recent past.
I stand by my comment that they were rare until recently.

katiepyke

Moneyineptitude wrote: »

Most decent firms now embracing the zero hour contracts encouraged by Mr Cameron would not have had such enthusiasm for them in the recent past.
I stand by my comment that they were rare until recently.

For the public sector yes, for the private sector no, unless of course you disagree with the Office for National Statistics who say in 2000 there were 1 million zero hour contracts and in 2013 1.4 million

Nasqueron

katiepyke wrote: »

For the public sector yes, for the private sector no, unless of course you disagree with the Office for National Statistics who say in 2000 there were 1 million zero hour contracts and in 2013 1.4 million

Now that is interesting, certainly flies in the face of the stuff being put out by Labour that zero hour contracts are all the fault of the coalition and (implying) they started in 2010!

[Deleted User]

Nasqueron wrote: »

Now that is interesting, certainly flies in the face of the stuff being put out by Labour that zero hour contracts are all the fault of the coalition and (implying) they started in 2010!

They certainly didn't "start" in 2010, but they were certainly not the norm in the majority of reputable firms.

Without wishing to de-rail the thread still further, these contracts were formerly the sole province of companies offering casual labour.