Where Do I Send PPI Claim For Old Abbey Credit Card?

Skamunky1974

Hello
I have been scouring the forums to try & find out where to send a PPI claim for an Abbey MasterCard credit card but keep drawing a blank. Can any of you lovely people on here help?
Kindest regards
Skamunky1974

Comyface

Abbey is now part of Santander. From their website (http://www.santander.co.uk/uk/help-support/complaints):

How to make a PPI complaint
Santander is committed to making it as easy as possible to resolve your complaint. Here is what you need to do if you want to make a PPI Complaint:

Telephone 0845 600 6014 (0345 600 6014 from a mobile) - Option 1, Option 1, Option 1, Option 1.

You can contact our team of specialist PPI complaint handlers on 0845 600 6014 who will discuss the details of your complaint with you directly. They will log your complaint and advise you of the next steps. This team will also be able to confirm whether you have or have had PPI.

So your concerns can be resolved as quickly as possible we suggest that you have to hand details of your PPI policy including the policy number or account number. If you cannot find your PPI policy number or account details you can call our PPI team on 0845 600 6014 to find out. We will need your name, date of birth and address at the time you took the policy out.

To help us understand your complaint fully and process it quickly you can download and complete a PPI Questionnaire.
(To open the PPI Questionnaire you will need to have Adobe Reader. If you don't already have Adobe Reader you can download Adobe Reader for free here).

Skamunky1974

Thanks for your help Comyface