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No Copy of Credit Agreement

Hi Could someone please help. I know I paid PPI with the MBNA and sent them a letter to claim. They have wrote back saying if there is no copy of the credit agreement enclosed it is because we do not hold this data or the original agreement was not made with us. Thats it nothing to say what to do next.

Regards
Kev

Comments

  • dunstonh
    dunstonh Posts: 121,292 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    What letter did you send to them? (what were you asking for)
    Is this an open account or closed account (the latter may well mean no agreement is held any more)
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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