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Lidl Skegness
kinggripper
Posts: 2 Newbie
Hello fellow board members,
Last week my car was driven to my local Lidl by an unnamed driver.
After shopping in Lidl with friends, the car refused to start.
The duty manager was informed that it had broken down and would be removed as soon as I returned home from work at tea time, and he said it would be fine.
The friends that were shopping with the unnamed driver then caught a train to London and flew on holiday to America, they have the receipts from Lidl in their possession.
Upon returning home from work, I promptly went with the unnamed driver to retrieve my car.
As it wouldn't start, I towed it home using my work van and repaired it at home.
The 2nd photo on the charge notice shows my van in front of my car, that is because I am towing my car with my van although the tow strap cannot be seen.
As expected, I received a charge through the post from Athena.
They seem to think that someone who lives less than 1 mile from the store would park for 10 hours without a valid reason, idiots.
I copied the template from the newbies stickies, and emailed it to John Wayne, sorry, I mean Athena.
I also emailed ronny gottschlitch and received this reply today
Dear Mr
Re: Your Contact
Thank you for taking the time to contact our Managing Director. Mr Gottschlich has requested that I respond to you on his behalf.
I am currently addressing your feedback with the relevant department and will respond to you again in due course.
Yours sincerely,
For and on behalf of Lidl UK GmbH
Laura Johnston
Customer Service Management
Tel – 0870 444 1234
Email - [EMAIL="customer.services@lidl.co.uk"]customer.services@lidl.co.uk[/EMAIL]
As yet there is no reply from Clint Eastwood and friends, sorry, I mean Athena and staff.
We sit patiently waiting for the next letter.
Have I done things correctly? and if so do I now just ignore it all from now on?
Last week my car was driven to my local Lidl by an unnamed driver.
After shopping in Lidl with friends, the car refused to start.
The duty manager was informed that it had broken down and would be removed as soon as I returned home from work at tea time, and he said it would be fine.
The friends that were shopping with the unnamed driver then caught a train to London and flew on holiday to America, they have the receipts from Lidl in their possession.
Upon returning home from work, I promptly went with the unnamed driver to retrieve my car.
As it wouldn't start, I towed it home using my work van and repaired it at home.
The 2nd photo on the charge notice shows my van in front of my car, that is because I am towing my car with my van although the tow strap cannot be seen.
As expected, I received a charge through the post from Athena.
They seem to think that someone who lives less than 1 mile from the store would park for 10 hours without a valid reason, idiots.
I copied the template from the newbies stickies, and emailed it to John Wayne, sorry, I mean Athena.
I also emailed ronny gottschlitch and received this reply today
Dear Mr
Re: Your Contact
Thank you for taking the time to contact our Managing Director. Mr Gottschlich has requested that I respond to you on his behalf.
I am currently addressing your feedback with the relevant department and will respond to you again in due course.
Yours sincerely,
For and on behalf of Lidl UK GmbH
Laura Johnston
Customer Service Management
Tel – 0870 444 1234
Email - [EMAIL="customer.services@lidl.co.uk"]customer.services@lidl.co.uk[/EMAIL]
As yet there is no reply from Clint Eastwood and friends, sorry, I mean Athena and staff.
We sit patiently waiting for the next letter.
Have I done things correctly? and if so do I now just ignore it all from now on?
0
Comments
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all you can do now is wait for replies0
-
thank you redx, hopefully they will send the popla code now0
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