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P58 Form - Waiting for a Royal Mail Refund

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Hello everyone

The Royal Mail failed to deliver a signed for/recorded parcel i sold on ebay. Does anyone know how long it takes to receive your refund once you have sent a P58 form to the Royal Mail. Its been 6 weeks since i sent it off and all i have received 4 weeks ago was a letter saying they had received my form.

Thanks

Comments

  • soolin
    soolin Posts: 74,119 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Usually it is about a month- I would give them a call if I were you.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • harveybobbles
    harveybobbles Posts: 8,973 Forumite
    Has the item gone missing?
  • Seismic42
    Seismic42 Posts: 7 Forumite
    Yes, its missing

    Rang them up, seems their enquiry ground to a halt for no apparent reason:mad: Should take around 2 weeks normally.
  • martindow
    martindow Posts: 10,566 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Is it actually undelivered or just not showing up on RM's site as delivered? Parcels are frequently delivered without a signature being taken or the web site not updated.
  • soolin
    soolin Posts: 74,119 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    martindow wrote: »
    Is it actually undelivered or just not showing up on RM's site as delivered? Parcels are frequently delivered without a signature being taken or the web site not updated.

    OP, as well as this you must not assume you are definitely going to get refunded. RM are just as likely to ask recipient to confirm item was lost for signed for, as much as any other normal mail.

    You may have to end up nagging them
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • harveybobbles
    harveybobbles Posts: 8,973 Forumite
    Normally they jus tsend you a book of stanmps as compo.
  • soolin
    soolin Posts: 74,119 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Normally they jus tsend you a book of stanmps as compo.

    I have always got a cheque, never stamps. The only time I get stamps is when I claim for lack of signature on a recorded, or signed for as it is now.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • fozzeh
    fozzeh Posts: 994 Forumite
    Part of the Furniture Combo Breaker Home Insurance Hacker! Car Insurance Carver!
    Last 2 I've had lost I filled the form in fully, sent all payment/refund statements and e-mail chains...a few pic's from the last 1 as it was broken. No quibbles, cheques for full amount received. Even had one re-issued as was in wrong name (business to sole).
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