Account showing delinquent

alanyorkshire

Hi everyone, I will try and keep the wording to this simple as the people at the company in question don't seem to understand what im saying. I entered into a repayment plan with 3 credit card companies just over a year ago. All three agreed and I started making my reduced payments. Two of the companies updated my credit file saying my payments were up to date and the account was fine. The third company put that I had not kept payments up to date. On my credit file you can see the new reduced amounts but they have put late/missing payments for 11 months until I paid the amount owed off in full. I don't understand why two companies have said my account is up to date but this third one hasn't. Are they in their rights to do this when I had agreed a reduced payment with them?
Has anyone else experienced anything similar?
Look forward to hearing from you all

Tixy

Hi

If you are paying less than the contracted payments then they are entitled to mark this on your credit file, even if they agreed to accept reduce payments from you.

How it is reported can vary, options include
- entering a default on your credit file (they should send out a default notice before doing this)
-marking your credit file to indicate you are in a reduced repayment arrangement (known as an AP marker or arrangement to pay marker)
-marking the monthly payment history to indicate you are behind with payments.

Once a person is 6months behind with repayments it is more usual to mark the account as defaulted.