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Question - Cheap Energy Club

magpieman
magpieman Posts: 13 Forumite
Seventh Anniversary First Post Combo Breaker
I've recently used Cheap Energy Club to switch my energy supplier, I wanted to switch to First Utility as it was the cheapest.

They have now emailed me to say they can't supply my energy because I have the wrong meter (which I haven't) but reading on here it sounds like I have had a lucky escape.

Anyway now I want to try one of the other companies that quote lower than my present package but the Cheap Energy Club won't let me because it says "switch in progress" how long will it be before the site updates and let's me try another supplier?

Comments

  • Bubblebath
    Bubblebath Posts: 48 Forumite
    magpieman wrote: »
    I've recently used Cheap Energy Club to switch my energy supplier, I wanted to switch to First Utility as it was the cheapest.

    They have now emailed me to say they can't supply my energy because I have the wrong meter (which I haven't) but reading on here it sounds like I have had a lucky escape.

    Anyway now I want to try one of the other companies that quote lower than my present package but the Cheap Energy Club won't let me because it says "switch in progress" how long will it be before the site updates and let's me try another supplier?

    You need to get to the bottom of why a supplier thinks you have "the wrong meter"

    If one supplier is of that opinion, chances are any other new supplier will think the same as they will get the same information, no matter how much more you are prepared to spend.
  • MSE_Dan_L
    MSE_Dan_L Posts: 655 MSE Staff
    edited 18 July 2014 at 3:21PM
    magpieman wrote: »
    Anyway now I want to try one of the other companies that quote lower than my present package but the Cheap Energy Club won't let me because it says "switch in progress" how long will it be before the site updates and let's me try another supplier?

    Hi Magpieman

    If you drop us an email to energyclub@moneysavingexpert (including your postcode), we'll get your account updated so your can submit a new switch.
  • magpieman
    magpieman Posts: 13 Forumite
    Seventh Anniversary First Post Combo Breaker
    Thanks Dan, I'll do that.
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