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Clerical error on car invoice

jane87
jane87 Posts: 22 Forumite
Hi, we bought and paid in full for a car last weekend. The vehicle registration document matched the car and we have the correct car but we noticed upon returning home that the invoice has a one digit error when recording the vehicle reg even though the car description is correct.

It is a reputable garage and our part exchange car is already being advertised. Does the clerical error matter if we are registered on the vehicle registration document.

Many thanks
Jane

Comments

  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If they are reputable, why not contact them to get a corrected invoice, just for piece of mind for both party's.
  • jane87
    jane87 Posts: 22 Forumite
    Hi, I know what you mean but I bet they haven't even noticed therefore is it worth me mentioning it as we would have to go to the garage and resign another invoice?

    As far as the law is concerned, would we be ok as it was definitley a clerical error that neither the garage or we noticed upon signing ?

    Do we definitley own the car as we paid the money in full, the description is correct on the invoice, we signed the new vehicle reg document and the invoice has a stock number written on it, which will correspond to the correct reg number.

    Because he made the initial mistake, the receipt for the money also contains the slightly incorrect reg number.

    Many thanks
    Jill
  • Ectophile
    Ectophile Posts: 8,057 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    The law doesn't require any bits of paper to say that you own something. You've paid the money, and they have given you the keys, so it's yours now.

    To register yourself as the new keeper, you'll need the V5, but provided the dealers have done their bit right, there is no need to prove to the DVLA that you are the owner.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • londonTiger
    londonTiger Posts: 4,903 Forumite
    IF the law was required to step in, there are mountains of other evidence that will indicate a transaction took place notably the logbook and bank transactions. So there is no issue of the dealer ever pulling the fast one.

    Where it might get complicated is if the warranty or some other after sales care is required and you have a invoice with incorrect VRM. Also if you sell the car onto a private buyer later on. They might discount the invoice if it does not have the correct VRM.

    If you need a callback - the incorrect VRM on the invoice might slow things down. Worth getting a reprint.
  • facade
    facade Posts: 7,687 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Similar thing happened to me many years ago.

    In short, the number plate on the front of the car had a one character error (took me a long time to notice)
    The dealer had HPI'd the incorrect number, and the correct one was a write off.
    The dealer bought the car back off me for book price in the end.

    Worth getting the invoice put right at the dealer I think.
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • colino
    colino Posts: 5,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Well Jane, you really must be worried by this with your multiple threads on it.
    Go back to the seller, confirm the reg number is tied to your car and they will amend/reissue the invoice to properly define the sale. Otherwise the invoice is not, "a clear description of what you are (being) charg(ed) for". It's the law.
    Ignore the stuff that alludes to the invoice not being important. It's not important now, but if you have a dispute/sell it on or whatever, it may come back to bite you.
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