Housing Benefit newbee

tommytynan123

I'm helping son's ex-partner + grand-daughter with findng a suitable home after their split. Had to leave the last place as LLord wouldn't play ball and she now lives with her Mum in a 1 bed flat. Council have put her in Band B for housing which is, I am told, the highest unless you are actually homeless. 2nd option is HB for a private let.

I'm not used to housing benefit at all and actually neither is she. 2 agents have said that its not the HB stigma that worries LLords but the fact that the council undertake frequent eligibility checks that can delay payment of rent. Can anyone expand on this please ?

Housing_Benefit_Officer

These are the only reasons we suspend a claim https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/236976/hbgm-c8-suspension-and-termination.pdf

tommytynan123

Thanks
Didn't read it in full (will do later) but picked up that if you respond to requests for information in a timely fashion then there needn't be any problems.