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N Power and landlords

Sinfullou · 2014-07-12 15:29:08

I moved out of a rented property on 5th May this year. I rang NPower and gave them final meter readings for gas and electric, they sent me a final bill and a cheque for £49.01 as I was in credit. Set up with another energy provider (because it takes 1/2 a day to get through to NPower) and thought no more about it until…

Comments

spiro Posts: 6,405 Forumite

24 July 2014 at 6:16AM

ChumpusRex wrote: »

This is how it should be done.

Having tried this when I was a landlord, a lot of suppliers refuse to set up an account in the LLs name for such a short period of time.

If the void period was a month or 2, no problem - but 5 days, and it causes chaos with the utilities.

Green Deal means suppliers have to set up LL accounts even if it is for 1 day. As soon as someone notifies them of the move out date they haveto set up a new account.

IT Consultant in the utilities industry specialising in the retail electricity market.

4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
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