Online booking error Jet2

Anyone advise on best way to deal with passport number error at online check in? Flying out Friday and hanging on for ages to customer service (gave up tonight).

Comments

  • jackieblack
    jackieblack Posts: 10,460 Forumite
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    You should be able to amend it online under 'manage my booking'
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  • shebanjoed
    shebanjoed Posts: 137 Forumite
    Part of the Furniture Combo Breaker
    I've already been booked in online, got the boarding pass and cannot change it. Having probs getting through to them.
  • lea2012
    lea2012 Posts: 735 Forumite
    Part of the Furniture 500 Posts
    My husband flew out yesterday with Jet2. He noticed once he'd printed his boarding card that he had put a '0' instead of a '1' on his passport number but it was too late to change it. He went to the airport, went through security, boarded and no questions asked!!
    Lea :confused:
  • Mr_Wang
    Mr_Wang Posts: 1,302 Forumite
    lea2012 wrote: »
    My husband flew out yesterday with Jet2. He noticed once he'd printed his boarding card that he had put a '0' instead of a '1' on his passport number but it was too late to change it. He went to the airport, went through security, boarded and no questions asked!!

    Good to know :cool:
  • shebanjoed
    shebanjoed Posts: 137 Forumite
    Part of the Furniture Combo Breaker
    Certainly is. Thanks.
  • Voyager2002
    Voyager2002 Posts: 16,061 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I don't think it matters... They ask for this information to check that you do have a passport, rather than to do anything with the passport number.
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