Are Sky right to do this?

[Deleted User]

jaseace1978 wrote: »

the least I expect is for them to honor that price for the 12 months

They offered a discount not a fixed price. If the price increases, your discount expressed as a percentage of the non-disounted price remains the same.

DevilsAdvocate1 wrote: »

I would be taking it up with trading standards.

Waste of time.

Mickeyred

Hello all, as you are aware Sky have put up their prices as of the 1st September.
I read elsewhere on this site that if that increase is more than I can afford then I am entitled to end my contract early.

Sky tell me that because the increase isn't more than 10% than they could not this, after initially telling me they could.

Has anybody ended their contract early, I really am unhappy that they can do this.

Thanks for reading this.

Appreciate any help you can give me.

Heinz

Sorry, you're stuck with the increase.

Suggest you downgrade your subscription to the minimum package.

glentoran99

jaseace1978 wrote: »

I get the yearly price increase thing but when Sky bombard me with phone calls wanting to offer me a deal to come back to them and tell me £40 p/m for 12 months which I agree to, the least I expect is for them to honor that price for the 12 months

What does the contract you signed and agreed to say re price rises?

Mickeyred

Thats the thing I haven't signed any contract it was sold to me over the phone.
Do I have any rights to cancel within my minimum term based on this rise?

[Deleted User]

Mickeyred wrote: »

Thats the thing I haven't signed any contract it was sold to me over the phone.
Do I have any rights to cancel within my minimum term based on this rise?

No, it's less than 10% as per their terms and conditions. You agreed via telephone, but a verbal contract is just as legally binding as a paper one. You are stuck in the minimum contract of 12 months.