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Bank charge for releasing ppi information

Hi All,

I have written to several banks regarding possible ppi mis-selling to me in the past and so far 2 of them have written back and said that they will not release any information to me unless I pay a £10 administration charge. Can they do this..? Is it legal...? To my mind it just seems like more banking rip off side stepping shenanigans and tricks to avoid the issue.

Comments

  • dunstonh
    dunstonh Posts: 121,294 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    an they do this..?
    yes
    Is it legal...?

    yes
    o my mind it just seems like more banking rip off side stepping shenanigans and tricks to avoid the issue.

    its not. you are wrong.

    The data protection act states that requests for data can be made and that a charge of £10 can be levied. Seeing as you are asking for data that has already been supplied to you once, it is not unreasonable to be charged again.

    Plus, you request for data has nothing to do with making a PPI complaint. So, you shouldnt mix the two things up.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Ahh, I see. Thanks.
  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Phone them and ask!
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