Club Lloyds £5 Fee then Waved

ajo

I am with Club Lloyds and met all the requirements last month however looking at my statement there was the £5 charged but then also returned and marked "waved" on the same day.

I cant work out why this is, if it was a mistake then thats fine. However if I didnt meet the requirements somewhere and they just waved it this one time then I would need to know what went wrong.

Has this happened to anyone else?

Thanks

Archi_Bald

It's not a mistake, it is working as designed. Everybody gets charged the £5, and those that qualify for the waiver then get a £5 credit on the same day.

ajo

Archi_Bald wrote: »

It's not a mistake, it is working as designed. Everybody gets charged the £5, and those that qualify for the waiver then get a £5 credit on the same day.

Ahh ok, thanks.

This confused me as this didnt happen on the first month, but maybe they took that it was my first month into account. Although I did still get the full interest for that month.

Thanks for clearing this up.

MABLE

ajo wrote: »

I am with Club Lloyds and met all the requirements last month however looking at my statement there was the £5 charged but then also returned and marked "waved" on the same day.

I cant work out why this is, if it was a mistake then thats fine. However if I didnt meet the requirements somewhere and they just waved it this one time then I would need to know what went wrong.

Has this happened to anyone else?

Thanks

There was no need to start new thread. If you had taken the trouble to search the forum you would see it has been well documented and your questions would have been answered. Doh!

ajo

MABLE wrote: »

There was no need to start new thread. If you had taken the trouble to search the forum you would see it has been well documented and your questions would have been answered. Doh!

I had searched im sorry... now I can see that others have asked by searching and looking through the threads more.

Andystriker

MABLE wrote: »

There was no need to start new thread. If you had taken the trouble to search the forum you would see it has been well documented and your questions would have been answered. Doh!

And what harm have they done?


Perhaps people can take the trouble to not reply to threads with sarcastic comments, if they can be bothered.


ajo


If you want to start a new thread, then you start one.

Lloyds_Bank

ajo wrote: »

Ahh ok, thanks.

This confused me as this didnt happen on the first month, but maybe they took that it was my first month into account. Although I did still get the full interest for that month.

Thanks for clearing this up.

Hi ajo,

When a customer opens their Club Lloyds account part way through a calendar month, we don't charge a fee until the end of the following calendar month.

On the fee itself, just to confirm what Archi Bald's said, it'll still be debited if you qualify for the waiver. The money will then be refunded to your account on the same day (before midnight).

Thanks,

Craig

veryintrigued

A wave for a waive thread :wave:

arsenalboy

MABLE wrote: »

There was no need to start new thread. If you had taken the trouble to search the forum you would see it has been well documented and your questions would have been answered. Doh!

There is no need to hijack somebody else's thread with sarcastic remarks. This thread attracted my attention whereas others hadn't.