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Toysrus

inminniesroom
inminniesroom Posts: 44 Forumite
Part of the Furniture 10 Posts Combo Breaker
in Consumer rights
Bought a Leap pad for my 2 year old grandaughter and the secreen has broken. oysrus say its been banged quite hard and wont refund. Asking me to contact leap pad direcvtly.I have refused. What are my rights?

Comments

  • Twisted_Spirit
    Twisted_Spirit Posts: 67 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Are your two topics connected?

    Broken Ankle
    Broken Leap pad

    The plot thickens...
  • daytona0
    daytona0 Posts: 2,358 Forumite
    Electronics and babies.... bashing seems legit.

    Or is the item inherently aulty?
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    First things first: when did you buy it?
  • inminniesroom
    inminniesroom Posts: 44 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Ha no the 2 broken ankle broken Leap pad are not connected!! It was bought for Christmas but made contact initial contact with them about 2 months ago!
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You bought a 2 year old something with a screen? That was never going to end well.

    As for your question, if it's physical damage you have no rights.
  • taliz
    taliz Posts: 50 Forumite
    Wow, Bris left me a response once with a similarly insulting tone. Ive gone through a few of his posts now and it seems to be his thing. Shame some people are like this in life....
  • Spank
    Spank Posts: 1,751 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Especially as it says it's for 3+ years.


    Sorry but tru are right, you could go to leap pad but they will charge you for the repair.
This discussion has been closed.
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