DHL package refused - Invoice from Control Account received

mira

DHL attempted to deliver a package to me on 10 December 2013. I have refused this package because of late delivery. It will be of no longer use to me after 8 December (I have made it clear to the seller that I needed this item to arrive before 8 December however, he shipped it late). I knew the problem was from the seller and not DHL.

I have opened a dispute for this Transaction with my bank and it has been successful and my monies returned after Aliexpress was very slow in settling the case.

I have been sent a text message from DHL telling me the invoice amount i need to pay for VAT and Duty. I phoned them and told them I don't need the item and no point of paying.

After 2 months I receive an invoice from DHL (£10.93) to my home address asking that I pay the amount due. I ignored it because I didn't have the item and I didn't want to accept it.

Today I received a letter from control accounts with an extra charge of £10 asking me to pay the debt I have.

DHL informed me couple of months ago by email that the seller doesn't want the item back and that they can abandon the goods. They emailed me this infromation after I told them I didn't need the package and that they send it back to the sender. Ofcourse the sender wasn't interested of paying the return fees because he wanted me to accept the package and then return it at my cost. But I have refused.

I don't know what action to take now?

Should I pay the VAT & Duty invoice even though I don't need the package? Will it ruin my credit file if I don't pay?

bod1467

It will only affect your credit file if you are taken to court, you lose (or don't defend) and then don't pay the judgement. Until then it is merely a civil debt that DHL are claiming, and Control Account are merely debt collectors.

Note: DHL will have paid the import duty and VAT to HMRC. They are trying to get this money back, and I suspect they can't reclaim it from HMRC.

I guess it all depends on how much aggro £10.93 is worth.

visidigi

DHL need to return it to the Sender, if the sender doesnt want it then it needs to be destroyed. The fees for clearance have been paid by DHL, advise DHL as delivery was not complete they should apply for those fees back from HMRC.

Worst case, DHL hold the shipper liable for all fees - advise DHL You refuse payment of anything associated with the shipment as contact the shipper for payment.