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problems with pinecone

Is anyone else having problems with Pinecone since they swapped to their "better" new system?
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Comments

  • alundra_2
    alundra_2 Posts: 306 Forumite
    I haven't experienced any, but I'm curious. What kind of problems?
    Since Jan 2014 -- Clixsense -- £300 (join us! ♥) | Valued opinions £120 | Nectar Fanatic (SavvyShoppers/Canvass)
  • Hermia
    Hermia Posts: 4,473 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Working fine for me too, both the surveys and the rewards. I am also curious what problems you are having.
  • Wizzbang
    Wizzbang Posts: 4,716 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Rampant Recycler
    I find the new rewards system is appalling. It took me ages to realise that I had to apply for Paypal credit and it wouldn't automatically be put into my account. Personally I thought the old system was WAY better and I liked the food vouchers!

    The rewards website is the worst design I have ever seen and I still don't know how I found Paypal the first time. I have to click on old orders to find it now. Plus the basket feature doesn't work once you have put the voucher in your cart, I have to click off and go in again to redeem. It seems extensively long winded and completely unnecessary.
    Minimalist
    Extra income since 01/11/12 £36,546.45

  • System
    System Posts: 178,412 Community Admin
    10,000 Posts Photogenic Name Dropper
    I gave up with them a few months ago, the surveys were few and far between.
    Im using panelbase now and although the rewards vary its paid in love 2 shop vouchers. ive also had an invite to a moonpig panel which rewards with credit/freebies.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Abbafan1972
    Abbafan1972 Posts: 7,207 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I liked the luncheon vouchers as well.

    Now though you have to build up all those points before you can claim anything.
    Striving to clear the mortgage before it finishes in Dec 2028 - amount currently owed - £16,797.77
  • BookWorm
    BookWorm Posts: 2,534 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Wizzbang wrote: »
    The rewards website is the worst design I have ever seen and I still don't know how I found Paypal the first time. I have to click on old orders to find it now. .

    On the first page that comes up - type Paypal into the search box - and press enter. It then brings up only the two options for Paypal. ;)
  • BookWorm
    BookWorm Posts: 2,534 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I liked the luncheon vouchers as well.

    Now though you have to build up all those points before you can claim anything.

    Each survey = 300 points which = £3 Paypal and you can claim them each time they are awarded
  • clyndu
    clyndu Posts: 597 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Since it changed over, I haven't had any surveys. Normally I get 1 or 2 a month.
  • Larac
    Larac Posts: 958 Forumite
    Part of the Furniture 500 Posts
    clyndu wrote: »
    Since it changed over, I haven't had any surveys. Normally I get 1 or 2 a month.


    Similar - before Xmas 2013, I used to get 2/3 a month. Now I am lucky to get one a month.
  • Al1x
    Al1x Posts: 1,653 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I haven't had any problems. I'm still getting 1-3 surveys a month. I do find that if I respond to a survey straight away I will get another after a few weeks but if I miss a survey it might be ages before I get another!

    I like getting paypal although I did prefer it before when it payed straight to paypal rather than requesting the money.
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