eBike insurance

Grade_A_Reject

Is anyone with eBike (or eCar possibly) insurance?


I've logged into my account today and when I click on the "My policies" tab get a message saying "Sorry your account has been disabled" when I hover over the web page tab in Internet Explorer.


I've sent an email to customer services (which was working yesterday) and it has bounced back with the delivery status notification:-




Delivery to the following recipient failed permanently:





[EMAIL="customerservices@ebikeinsurance.co.uk"]customerservices@ebikeinsurance.co.uk[/EMAIL]





Technical details of permanent failure:


Google tried to deliver your message, but it was rejected by the server for the recipient domain ebikeinsurance.co.uk by service169.mimecast.com. [91.220.42.95].


I've checked on MID and my bike is still showing as insured today but I'm wondering if eGroup are having "issues" or whether it's just affecting me.