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Total Parking Solutions

Hi All,


I apologise if I'm asking old questions here but I have had a quick look through the forum....
We parked in a 'free 2 hour' car park today at a retail centre and left it to go to a hosp app.
We returned after an hour and shopped at the retail centre but we found a £90 fine attached to the window of our car from 'Total Parking Solutions LTD' because we 'were observed leaving the car park'
It does say on the signs not to leave the car park but we didn't notice that before we left.
Should I wait for a letter through the door from them or send a letter to them now?


Thanks in advance

Comments

  • Coupon-mad
    Coupon-mad Posts: 148,168 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Wait and then send the template from the NEWBIES sticky thread at the start of August when the letter arrives.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • drufus
    drufus Posts: 3 Newbie
    Sixth Anniversary Combo Breaker
    Thank you :-)
  • Dee140157
    Dee140157 Posts: 2,864 Forumite
    Part of the Furniture Combo Breaker Mortgage-free Glee!
    If you happen to be in the car park again before the NTK arrives, take a photo of the sign. Always useful in case you need to refer to it later.

    Welcome to the game of "appeal your parking charge"
    Newbie thread: go to the top of this page and find these words: Main site > MoneySavingExpert.com Forums > Household & Travel > Motoring > Parking Tickets, Fines & Parking. Click on words Parking Tickets, Fines & Parking. Newbie thread is the first post. Blue New Thread button is just above it to left.
  • emmbrook
    emmbrook Posts: 188 Forumite
    Part of the Furniture 100 Posts
    Exactly the same has happened to me today - it was in Kettering, maybe same car park? I was gone 20 minutes and then went in the shops on my return. Didn't seen anything on the signs about not leaving the site, only that you must be a customer, which I was. Appeal gone in, will see what happens next.
  • Walaboobah
    Walaboobah Posts: 307 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    Can't believe how sneaky these people are getting, actually observing the car park to see if people leave it! !!!!!!!

    Surely you have to leave the car park to go to the shops anyway!

    Read the sticky at the top of the page, you'll win at POPLA as I did with mine today, as the PC cancelled the invoice as it wasn't worth their time or effort defending it presumably!
  • Yes it was in Kettering, Northfield Avenue Retail Park :-(
  • Coupon-mad
    Coupon-mad Posts: 148,168 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    drufus wrote: »
    Yes it was in Kettering, Northfield Avenue Retail Park :-(
    Got your NTK letter yet? Could be later in August if not - could even be later than that if they are not bothered about keeper liability (which then plays into your hands!).
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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