Just need a little support and advice,Police matter.

Transformers

There will be a complaints process - look on their website and follow the process.

If not satisfied, go to the IPCC.

Your daughter is the one who should be raising the correspondence etc as she is over 18. Unless she lacks capacity, you will hamper the process by doing these things yourself as the DPA prevents them from disclosing information to you.

sweaty_betty

Someone I knew also made a complaint about someone (for indecent assault). First police officer that came to see her was awful, very dismissive, ignored/didn't log some of the things she said and told her it would be difficult to prove so it was hardly worth bothering.

She thought about this for a few days and then made a complaint (I think to the chief inspector via a central website or something) - within a very short period of time someone else was in contact with her to take the matter further and the previous officer is no longer involved (I'd like to think they'd had a word with him about his approach/professionalism/attitude, but of course I have no idea).

I would definitely make a complaint about this and request a different officer.

Errata

We are there to assist the Police in their enquiries not to tell them what they should be looking for.

Indeed, so your daughter assists the police but has no right to direct their work.

dibdabable

Transformers wrote: »

There will be a complaints process - look on their website and follow the process.

If not satisfied, go to the IPCC.

Your daughter is the one who should be raising the correspondence etc as she is over 18. Unless she lacks capacity, you will hamper the process by doing these things yourself as the DPA prevents them from disclosing information to you.

Thanks. Yes the email sent was from her, even if we helped her with organising it as she can't concentrate very well on things at present. She doesn't lack capacity, but has certainly needed a lot of support psychologically because of this and does become agitated and confused and obviously very tearful when talking about all this, so needs additional help.
What does DPA stand for?
Just realised Dat Protection Act?

dibdabable

Errata wrote: »

Indeed, so your daughter assists the police but has no right to direct their work.

What do you mean? On first reading it seems as though you're suggesting she assists but sits back and doesn't interfere or are you agreeing, we shouldn't be directing their work because they should be doing that independently?

She certainly has a right to interfere if they're not doing their job.

Errata

She certainly has a right to interfere if they're not doing their job

I'm not sure what you mean by 'intefere'. However, if your daughter believes the officer is not conducting himself properly she should tell him so, face to face so the interview is recorded, and then speak to his senior officer about what she perceives to be his misconduct - face to face so the interview is recorded.
Why doesn't she have a solicitor?

dibdabable

Errata wrote: »

I'm not sure what you mean by 'intefere'. However, if your daughter believes the officer is not conducting himself properly she should tell him so, face to face so the interview is recorded, and then speak to his senior officer about what she perceives to be his misconduct - face to face so the interview is recorded.
Why doesn't she have a solicitor?

I used the word interfere instead of your word direct.

The reason she doesn't have a solicitor is because she's the one making the accusation, it's the suspect who when being interviewed has the right to a solicitor not her. When interviewed her interview isn't recorded. She isn't being accused of anything and she has given a full statement previously which is the only time when anything of hers was recorded.
We both attended a meeting the following day after he'd spoken to her on the phone on day one, so she could discuss what she wasn't happy with, but to be frank we didn't really feel any more encouraged, by his general lack of motivation. That meeting was set up by my daughter because she was too upset and shocked to continue talking over the phone. There were three of us in the room, during this conversation on the phone, she had it on loudspeaker so we know what was said and it wasn't simply her interpretation of events.

Nick_C

On the issue of recordings and transcripts, I was on a jury a few years ago when the transcript of an interview was read out in court and became evidence. I suspect it may be usual to rely on a transcript rather than an actual recording.

dibdabable

Nick_C wrote: »

On the issue of recordings and transcripts, I was on a jury a few years ago when the transcript of an interview was read out in court and became evidence. I suspect it may be usual to rely on a transcript rather than an actual recording.

While she was having the video statement done, there was another Officer writing everything she said, this is as a back up in case anything happens to the video or as you say is probably easier to refer to whilst a case is actually happening.