Renewing membership with Experian Credit expert but having issues.

LarLar

I've reset my password on my old account and got an email saying to check my credit score click here. I clicked which brought me to a page saying i'd need to renew my membership to which i filled in all the necessary information but can't get any further as it's saying i need a 'promotional' code for this offer. To my knowledge i'm just trying to renew my membership not qualify for any promotional codes. But when i try log in via member log in on the website i'm getting an error message from the following link. https://www.creditexpert.co.uk/Come-back-soon

Anyone got any ideas?

Many thanks in advance.

The_Boss

Out of interest, why are you renewing? You can get £2 statutory reports from them anytime you like with all your report data on, and these don't contain the pointless made-up "credit score" they try to sell that actually has no meaning, thus is a lot cheaper.

Experian_company_representative

Hi LarLar,

I'm sorry to hear that you are having difficulty logging in.

You may want to try clearing any cookies or temporary internet files from your browser, then entering www.creditexpert.co.uk directly into the address bar.

If you are still having problems, please give us a call us on 0844 481 0800 so that we can help you further with this.

Our lines are open Monday-Friday 8am until 7pm and Saturday 8am until 4pm. Calls cost 5p per minute from a BT landline; calls from other networks may vary and include a connection fee. Calls may be recorded for training and monitoring purposes.

Regards
Neil