NCP appeal, wont consider until i admit being driver

bazster

Typical PPC pack of lies. Whose rights are they going to infringe under the DPA? The driver? How? They don't know who that is! The only information they have to reveal to anyone is the registered keeper details, and I sort of think the RK already knows those!

Dear NCP scum,

As you know perfectly well I am not a third party making an appeal on behalf of the driver, I am a first party making an appeal on behalf of the keeper. How the hell could NCP infringe the rights of the driver under the DPA when, by your own admission, you don't actually know who the driver was?

Your letter is a pack of lies and has been forwarded to the BPA Ltd. and the DVLA with a demand that sanctions be imposed on you.

In the meantime I remind you that the BPA CoP requires you to uphold or reject my appeal with in 35 days. The clock is ticking and if you neither uphold my appeal nor issue a PoPLA code within the prescribed timescale I will consider the matter closed.

No further correspondence will be entered into.

Yours with extreme prejudice,

The Keeper

CJYP

Thank you for all ur replies, Im not very good with wording letters to make it sound like i know what im going on about (I really have no idea!)
Bazster, Could i actually send what you have said or was it a joke?
I dont mind waiting a few more days to see what everyone thinks i should about it. Cant believe they didnt just simply decline my appeal.

Stroma

Complain to the dvla and bpa, you'll find the addresses in the sticky thread. They are in breach of the bpa cop, don't take we can't do anything by the bpa over this, this was distributed to all ppcs because of the conduct and lies by companies like ncp

“the following practices may be considered as Code breaches and must not be continued:
• Asking the motorist to enter into additional correspondence to obtain a POPLA code
• Failing to include a correct and/or valid POPLA Code within the Rejection correspondence
• Issuing a POPLA Code with a date identifier which is significantly different from the date of rejection
• Appearing to indicate that the issue of a POPLA Code is conditional on driver details being supplied “

Guys_Dad

I wouldn't use Bazster's letter as it stands as all correspondence will go to either POPLA or, heaven forbid, a court.

Try

Dear Sirs,

Ref etc..................

I refer to your letter to me as keeper Keeper of the vehicle in question dated dd/mm/yy in which you write

"unfortunately we are unable to progress your appeal further at present, as you are a third party making the appeal on behalf of the driver.
Like many other business sectors, due to conditions imposed by data protection act we are prevented from disclosing or discussing information or issues with a third part such as yourself concerning an individual driver relating to the issure of a parking charge notice.
We can however progress an appeal once we are in receipt of a signed and dated written consent from the driver of the vechicle at the time of issue of the PCN giving you full authority to act on their behalf and to receive any relevant information or data relating to them.''

You will be aware that this is, of course, incorrect and against the BPA code of practice. I refer you to section 22.4

Operator procedures

22.4 If a driver or keeper challenges a parking charge you must
review the case and decide whether to:
• uphold the parking charge and explain why it was
issued and should therefore be paid, or
• reduce or cancel the charge and take no further
management action other than informing the driver.

and a recent letter sent to all members by the BPA

the following practices may be considered as Code breaches and must not be continued:
• Asking the motorist to enter into additional correspondence to obtain a POPLA code
• Failing to include a correct and/or valid POPLA Code within the Rejection correspondence
• Issuing a POPLA Code with a date identifier which is significantly different from the date of rejection
• Appearing to indicate that the issue of a POPLA Code is conditional on driver details being supplied

Clearly you are in breach and I now require you forthwith to either cancel the charge or supply me with a POPLA code immediately.

I have, of course, reported this breach to the BPA.

I await your reply.

hoohoo

Guys_Dad wrote: »

I have, of course, reported this breach to the BPA.

just to make it easy for you:

aos@britishparking.co.uk

Coupon-mad

Read this thread which I think is the one that caused me to suggest that people appeal early to an NCP windscreen ticket:

http://forums.pepipoo.com/index.php?showtopic=83356&st=40

Look at post #56. Pathetic response from the BPA - hope you get better!

CJYP

Excellent thank u for all ur replies again, I will send the wording that guys dad suggested and complain to BPA and DVLA. Hopefully i get a better response then the thread posted by coupon mad.
Typical i end up getting a ticket from NCP and not another company that may be easier to deal with!

HO87

NCP are easy to deal with and are one of the least litigious private parking companies (i.e. they very rarely take court action and have spectacularly stubbed their toes when they did - also had to pay out substantial damages).

They are just playing fast and loose in the hope that you will crumble and pay them. Stay strong. The advice you are being given is entirely sound.

Hot_Bring

Coupon-mad wrote: »

Read this thread which I think is the one that caused me to suggest that people appeal early to an NCP windscreen ticket:

http://forums.pepipoo.com/index.php?showtopic=83356&st=40

Look at post #56. Pathetic response from the BPA - hope you get better!

Annoyingly that thread just dies - any idea what happened in the end C-M ?

bazster

CJYP wrote: »

Bazster, Could i actually send what you have said or was it a joke?

Not a joke at all. It's up to you of course, but it's what I would send. They are taking the p**s, why shouldn't you do the same?

I would be happy to justify a letter like that in a court of law (not that this is ever going anywhere near a court of law). If you wouldn't, well, make your own choices!