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Scottish Power Online Rep - Please Help!

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Ms_Chocaholic
Ms_Chocaholic Posts: 12,730 Forumite
Part of the Furniture 10,000 Posts Name Dropper
I hope the Scottish Power MSE rep is about today.

I have made a complaint to Scottish Power re a problem with my account. SP contacted me on one occasion but voicemail was really bad and I couldn't understand it so didn't know who to call back.

SP have now closed the complaint without speaking to me and without resolving issue. I want help in resolving this (as I can't resolve it myself), how can I do this.

Please help.
Thanks
Thrifty Till 50 Then Spend Till the End
You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time

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  • fred7777
    fred7777 Posts: 677 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    SP have now closed the complaint without speaking to me and without resolving issue. I want help in resolving this (as I can't resolve it myself), how can I do this.
    I have exactly the same situation.

    I don't think there is a Scottish Power Rep anymore.
  • Hi,

    I think he's gone, but I think he gave this email address at one time, so you could try that, as they don't seem to respond to queries through the 'contact us' when signed into account.

    [EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL]
  • System
    System Posts: 178,344 Community Admin
    10,000 Posts Photogenic Name Dropper
    if you have access to twitter, thats what i use if i need them
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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