We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Scottish Power Online Rep - Please Help!
Ms_Chocaholic
Posts: 12,761 Forumite
in Energy
I hope the Scottish Power MSE rep is about today.
I have made a complaint to Scottish Power re a problem with my account. SP contacted me on one occasion but voicemail was really bad and I couldn't understand it so didn't know who to call back.
SP have now closed the complaint without speaking to me and without resolving issue. I want help in resolving this (as I can't resolve it myself), how can I do this.
Please help.
Thanks
I have made a complaint to Scottish Power re a problem with my account. SP contacted me on one occasion but voicemail was really bad and I couldn't understand it so didn't know who to call back.
SP have now closed the complaint without speaking to me and without resolving issue. I want help in resolving this (as I can't resolve it myself), how can I do this.
Please help.
Thanks
Thrifty Till 50 Then Spend Till the End
You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
0
Comments
-
I have exactly the same situation.Ms_Chocaholic wrote: »SP have now closed the complaint without speaking to me and without resolving issue. I want help in resolving this (as I can't resolve it myself), how can I do this.
I don't think there is a Scottish Power Rep anymore.0 -
Hi,
I think he's gone, but I think he gave this email address at one time, so you could try that, as they don't seem to respond to queries through the 'contact us' when signed into account.
[EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL]0 -
if you have access to twitter, thats what i use if i need themThis is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards