Dyson decision to make!

clarkey1000

I have a 10 year old DC08 animal cylinder.

I recently booked a service as it needs a new turbine head and is generally not as good as it once was.
A complete service plus new filters is going to cost me about £95-£105.

They've also offered me a reconditioned DC28 - so around a year old but in basically new condition for £150

I'm wondering what to go for. I'm thinking a newer model is going to be more powerful and efficient than my 10 year old one (even after a service) or am I wrong?

We have cats but they're just short haired and to be honest I hardly use the animal head for my DC08 anyway.

Am confused and don't want to be talked into a bad deal as I know I would be!!

Please help

rustyboy21

Some people say the old version of the Dyson like you have were the best. Since they moved production to Malaysia the quality has gone down hill.


If you are happy with what you have now, IMO get it repaired, as it was made when Dyson were great at what they do.


Although looking at reviews, the DC28 seems good too.

Paradigm

Watchdog did a "Rogue Trader" thing a couple of weeks ago about a company servicing Dysons, replacing the filters seemed quite a popular rip off....

Take a look http://www.bbc.co.uk/programmes/p020v3dn then have a think, does it really need all those parts

Voyager2002

rustyboy21 wrote: »

Some people say the old version of the Dyson like you have were the best. Since they moved production to Malaysia the quality has gone down hill.


If you are happy with what you have now, IMO get it repaired, as it was made when Dyson were great at what they do.


Although looking at reviews, the DC28 seems good too.

My Dyson is a little more than ten years old, and was made in Malaysia. At the time I got it I was quite annoyed, because I was just too late to get a British-made one. However, it works far better than any other vacuum cleaner I have ever experienced.

clarkey1000

Paradigm wrote: »

Watchdog did a "Rogue Trader" thing a couple of weeks ago about a company servicing Dysons, replacing the filters seemed quite a popular rip off....

Take a look http://www.bbc.co.uk/programmes/p020v3dn then have a think, does it really need all those parts

Wow!! That was interesting watching

it's an authorised Dyson person but I might just give the filters another clean! Even without new filters the service is £80 (I would get quite a few new parts included in that anyway as a few bits are broken!)

Not sure if mine is British made anyway!

clarkey1000

Still not sure.

Am wondering if I've been offered the other vacuum at that price by Dyson because the parts needed to make my DC08 work properly will cost them too much.

Have Dysons got more powerful over the years? Just wondering if the 10 year old machine will ever be as powerful as a new machine?

booter

According to the specs, the DC08 has 280AW of suction power and the DC28 has 245AW - so based on that, if all filters are clean and the housings are solid, your DC08 has better suction.


Can I ask why you need a new turbine head? Is it broken or worn, or has the service engineer said you need a new one? If it's the latter, I'd be wary.


Just having a quick trawl on ebay, you can pick up a new turbine head for £50 (but you may be able to get 2nd hand cheaper) - that's if you actually need it. New filters (pre & post) are about £3.50 and £1.50 respectively. So a total potential spend of £55 max. All are easy to fit/install.


Also spotted this guide on ebay.

If it were me, I'd stick to the DC08, cancel the "service" and decline their "generous" offer. Then wash the pre motor filter and either clean off or replace the post motor filter. I have an elderly DC04 (which I love) and I've easily replaced bits on it as they've worn out/dropped off - and I'm no expert! If you're nervous, have a look on you tube - there are plenty of "how to" guides on there!

mumilini

I have a DC01 and a long haired cat..
someone rang up last month saying it was due a service...
told them i`d never had a service done on it and as it is 18 years old and still perfect there was no way i was letting anyone near it!:p

clarkey1000

booter wrote: »

According to the specs, the DC08 has 280AW of suction power and the DC28 has 245AW - so based on that, if all filters are clean and the housings are solid, your DC08 has better suction.


Can I ask why you need a new turbine head? Is it broken or worn, or has the service engineer said you need a new one? If it's the latter, I'd be wary.

Just having a quick trawl on ebay, you can pick up a new turbine head for £50 (but you may be able to get 2nd hand cheaper) - that's if you actually need it. New filters (pre & post) are about £3.50 and £1.50 respectively. So a total potential spend of £55 max. All are easy to fit/install.

Also spotted this guide on ebay.

If it were me, I'd stick to the DC08, cancel the "service" and decline their "generous" offer. Then wash the pre motor filter and either clean off or replace the post motor filter. I have an elderly DC04 (which I love) and I've easily replaced bits on it as they've worn out/dropped off - and I'm no expert! If you're nervous, have a look on you tube - there are plenty of "how to" guides on there!

it definitely needs a new turbine head as the hose inside it is split - that's why I booked the service originally! I have no problem paying £80 for the service as I'm sure the parts they will replace will cost more than that - to get a new head the same as the one I have will be £50 and I wouldn't want to waste money on a 2nd hand one having seen what's happened to mine.

I'm wondering if the DC08s made in 2004 have the same suction as the ones now? If so I'll definitely hang onto what I've got and just pay for the service.

(I have done a strip down clean before but figure the Dyson guy will replace worn out bits and so i'll end up with a better result in the end!)

F_Bear

after 10 happy years with it id bite the bullet and buy a new one.

think places are giving £100 trade in and you get a 5 year warrantly. recent rang them as my dc32 was playing up with lose of power in the head. they just sent me out a new one, no quibble at all

lexie55_2

Dyson serviced my DC07 Animal last month for £79 inclusive. Replaced quite a number of parts , one of which engineer did not have on his van but arrived the following day. Excellent service and more or less brand new hoover.