Am I or retailer correct regards SOGA

Really2014

Where did you get your version of the SOGA from as it's completely wrong. Please don't tell me you just tried to guess. Then you wonder why retailers have such strict return rules when customers just come in trying to make laws up!

vinny_vimto

First of all thanks for the helpful replies, secondly those who are giving me grief, That is why I asked on this forum I didn't want to accept £399 if I was entitled by law to £499 (very MSE don't you think) I just questioned the shop assistant if she was correct. I said I would go away and check and go from there. In no way shape or form was I moaning or complaining just checking my facts.

custardy

vinny_vimto wrote: »

First of all thanks for the helpful replies, secondly those who are giving me grief, That is why I asked on this forum I didn't want to accept £399 if I was entitled by law to £499 (very MSE don't you think) I just questioned the shop assistant if she was correct. I said I would go away and check and go from there. In no way shape or form was I moaning or complaining just checking my facts.

probably due top statements such as this

I said under SOGA I should be put back to a position I was before I purchased it. The woman in the shop said since I've had 1.5 years use out of it was fair especially as I have been given the offer of having my original tablet back and SOGA backs them up.

I said i have 6 years under the SOGA for them to take care of the tablet the woman said no and that the 6 years is a limit for me to raise the issue in court and the tablet doesnt have to last 6 years.

If you weren't sure its better to say you will check/consider the offer. not make statements such as this.

Really2014

vinny_vimto wrote: »

In no way shape or form was I moaning or complaining just checking my facts.

What about the fact you went into a shop and made your own version of the Sale of Goods act up?

Are you going to apologise to the people you spoke to who were infact correct?

vinny_vimto

No i wont be apologising as i was polite and said i thought it was this she said no i said ok i want to go check that out before accepting which she said was fine . Which is exactly what I did. In the end I accepted my original tablet back from repair as i needed cellular and couldnt get an equivalant for £399 and my phone providor charges extra for teathering

yangptangkipperbang

Really2014 wrote: »

Where did you get your version of the SOGA from as it's completely wrong. Please don't tell me you just tried to guess. Then you wonder why retailers have such strict return rules when customers just come in trying to make laws up!

I would hazard a guess and say that the OP's "version" of SoGA was harvested from many of the gross misinterpretations that appear all the time on MSE :D:D