help quickly before loan broker takes money

buttons84

Hi i stupidly just gave my bank details to a loan broker company literally 10 mins ago i didnt realise thats what they are thought id been accepted for loan then seen a few posts about bieng scammed! money hasnt left my account yet ive just checked online banking so can i contact bank now before they try take the broker fee??

forgotmyname

You need to cancel with the company not the bank.

They will probably make a small charge for their services and refund the rest.
You may need to jump through hoops though. Email or written cancellation.

Scammed well. Not really if you had read the terms properly it would have said what they offer. They dont make it easy though.

buttons84

ive already requested to cancel with the company i done that straight away im waiting on a reply but surely if no money has left my bank yet i can cancel my card? i cant afford to let them take the money then wait for a refund

Gaz83

I am surprised that they haven't taken money immediately after clicking 'submit'.

Are you 100% sure that no money has left your account? Have you spoken to your bank rather than just check online banking (some of which doesn't update right away)?

DevCoder

Cancelling your card will almost certainly have no effect as its most likely they setup a Continuous Payment Authority, you need to cancel the CPA.

buttons84

i have checked online my bank is overdrawn already so ther is no money in my account to start with it hasnt been takin yet im going to fone bank just now was just asking here coz someone said contacting bank wouldnt stop them taking money that i would have to let them take it then apply for a refund??

Gaz83

buttons84 wrote: »

i have checked online my bank is overdrawn already so ther is no money in my account to start with it hasnt been takin yet im going to fone bank just now was just asking here coz someone said contacting bank wouldnt stop them taking money that i would have to let them take it then apply for a refund??

They can't take money you don't have.

You have, however, more than likely given the company a Continuous Payment Authority to keep trying to take money from your bank until you have the funds available to take it - at which point they will.

buttons84

im just off phone to bank cant cancel anything until they take payment told to contact company which i just tried calling and cant speak to anyone every option tells me to go on website and email which ive done looks like they will get the money then ill have to fight for it back

buttons84

ahh just had a reply email saying they have canceled my membership and no monies will be debited from your account

forgotmyname

What do their terms and conditions say about cancelling?

If they tried to take money and keep trying will you get charged a fee each time?

buttons84

it says u have the right to cancel within 14 days and i cancelled within the hour i think they tried to take it out my bank as soon as i submitted but i have no money in account so they couldnt get it otherwise i would have to apply for a refund but ive recieved an email from them saying its cancelled and no money will be debited do u think thats it sorted??