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Bought faulty car, garage tried twice now to repair it and still faulty
Chopstheduck
Posts: 1,284 Forumite
in Motoring
What can I do?
The garage is 10 miles away. The trader seems to be fully aware of his responsibilities - he has attempted to repair the car on both occasions and the second time he gave me a courtesy car.
However, it still isn't right, and the 22 mile round trip is costing me in time and petrol and I don't want the hassle of having to keep taking it over there. The courtesy car is an L reg toyota which isn't big enough (four kids, seven seater usually) and I am having to pay £25 each time to transfer my insurance.
Can I request that either he collects the car, or that the work is done locally? Where would I stand on requesting a refund?
I do have little faith in the garage. Before we bought the car we requested a transmission service. This was promised to have been done and we went to pick the car up a couple of weeks later. I mentioned I was taking it to mercedes for a free check the next day. Went round to find the car, as it was taking a while for them to bring it up front, and it was on the ramp having the fluid change!!
The garage is 10 miles away. The trader seems to be fully aware of his responsibilities - he has attempted to repair the car on both occasions and the second time he gave me a courtesy car.
However, it still isn't right, and the 22 mile round trip is costing me in time and petrol and I don't want the hassle of having to keep taking it over there. The courtesy car is an L reg toyota which isn't big enough (four kids, seven seater usually) and I am having to pay £25 each time to transfer my insurance.
Can I request that either he collects the car, or that the work is done locally? Where would I stand on requesting a refund?
I do have little faith in the garage. Before we bought the car we requested a transmission service. This was promised to have been done and we went to pick the car up a couple of weeks later. I mentioned I was taking it to mercedes for a free check the next day. Went round to find the car, as it was taking a while for them to bring it up front, and it was on the ramp having the fluid change!!
0
Comments
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or that the work is done locally?
No it was your choice to buy ten miles away .
But you could pay for the work to be done locally and try to claim the costs back .0
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