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NPower rep??

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katiejones
katiejones Posts: 696 Forumite
Does the Npower rep still come on here. Have been trying to get through on the phone for days to sort account out. Its either an hour wait or it tells me phone lines are shut.

If you are still on here maybe i can get some advice. Thank you
Wins in 2013 - Jan - Heinz No Noise Ketchup.

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  • Biscuit_Tin
    Biscuit_Tin Posts: 782 Forumite
    Seventh Anniversary 500 Posts Combo Breaker Name Dropper
    katiejones wrote: »
    Does the Npower rep still come on here. Have been trying to get through on the phone for days to sort account out. Its either an hour wait or it tells me phone lines are shut.

    If you are still on here maybe i can get some advice. Thank you

    You can only expect to receive general advice here on what is essentially an open forum that anyone can read.

    If you have a general enquiry, then if you ask it here, maybe someone other than the nPower rep can answer it for you. Thats how forums work :)

    If the question relates specifically to your account, then you probably need to contact nPower directly using a more private medium.
    Their lines are open Monday to Friday from 8am to 8pm and Saturday 8am to 6pm
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