Can I claim back the money I paid into Barclays Accident Plan

Lani06

When I opened my Barclays account in either 2000 or 2001, I was offered Barclays Accident Plan. I was told that many people had accidents doing the job that I had just started ( Care Assistant ) and that with the insurance I would be covered if I had an accident and was unable to work. I accepted the cover believing that I would be covered if I had an accident outside of work as well as in work. I was paying £13.60 per month until March 2007 when I removed my husband from the cover, I have been paying £9.10 per month since then. I had a fall recently and have been limited in what I can do at work ( Catering Assistant ), but cannot afford to take time off because I am on a zero hour contract. I decided that I would try making a claim so that I could take some time off to heal, when I rang them I was told that I was not covered for being unable to work. I believe I was mis sold this insurance and would like to know if I am in the position to claim it back and how to make the claim if I am?

-taff

What exactly are you covered for?

McKneff

What you were told is irrelevant, what you read and what you signed for and agreed to is relevant....

dunstonh

I decided that I would try making a claim so that I could take some time off to heal, when I rang them I was told that I was not covered for being unable to work.

That isnt what an accident plan does. It covers you for specific accidents (loss of fingers/limbs etc)

I believe I was mis sold this insurance and would like to know if I am in the position to claim it back and how to make the claim if I am?

Problem is that your allegation is an unprovable one. What you think an accident plan does and what it actually does are two different things. The sale was 14 years ago and pre-regulation. So, its unlikely there is anything to support your allegation of what was said verbally. you can complain and if the amount ends up being not that much, Barclays may refund as the cheapest option for them. However, it does appear a little weak as a complaint.