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Threatening letter from vet!
Comments
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My vets wouldn't do this; they would call. However, in your place I would ring and ask to speak, personally, to the practice owner.
You say you found the receptionist difficult to understand, so could she have language problems and be new to the job, so making mistakes (which the practice would be eager to apologise for)?0 -
OP how did you get on? Have they given any explanation? (Or apology?!)"One day I realised that when you are lying in your grave, it's no good saying, "I was too shy, too frightened."
Because by then you've blown your chances. That's it."0
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