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vets - do you think its ok to ask that a vet at the practice doesnt see to my pets

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Hi,

I have had a pretty bad experience with a vet from a practice that normally I am happy with. I had an initial consultation with vet A who gave me my choices and talked me through a procedure. I picked the rabbit up post op - all well for a couple of days then rabbit went down hill so I made another appointment. This time got vet B who I felt did no consultation or checking of the animal. Animal gets worse so phoned up and asked for an appointment with vet A, the person that did the op. Turns out it was vet B that did it. Tonight the vet recommended that I put my rabbit to sleep because she was too I'll to fight.

Do you think its OK to get in touch with the practice to say that I don't want vet b to attend to any of my pets in future? Its not my intention to get this vet in to trouble, she's newly qualified but neither do I want her to practice on my pets. I pay for a service and shouldn't I be able to choose? Can the vets refuse my request and ask me to go elsewhere? Anyone else done this?

Sorry this isn't Money saving as such. Thanks
MFW 2013 #146 Target £6000
Sealed pot challenge 6 member #1663 / £167.76
Sealed pot challenge 5 member #1663 / £153.19
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Comments

  • chocdonuty
    chocdonuty Posts: 929 Forumite
    If you want to take it further then it might be an idea to speak to the practice manager to see if vet b was at fault or it was just one of those things.
    An easy way to do things is request a certain vet each time you make an appointment rather than requesting not to see vet b.
    My vets ask if there's a particular vet I want to see when I make an appointment, do yours do this too? Might be a less confrontational way of doing things although I'm sure many pet owners have their favorite vet so I'm guessing wouldn't be a problem.
    :hello: Hiya, I'm single mom, avid moneysaver and freecycler, sometimes :huh: but definatly :D
  • meritaten
    meritaten Posts: 24,158 Forumite
    I agree - far better to request a particular vet - yet it seems that if any treatment is done which you are not present for - it can be 'anyone'.
    perhaps you may be happier at a different practice? a 'one vet practice'?
    and I am so sorry about your pet.
  • emmita
    emmita Posts: 715 Forumite
    edited 17 June 2014 at 8:12PM
    chocdonuty wrote: »
    If you want to take it further then it might be an idea to speak to the practice manager to see if vet b was at fault or it was just one of those things.
    An easy way to do things is request a certain vet each time you make an appointment rather than requesting not to see vet b.
    My vets ask if there's a particular vet I want to see when I make an appointment, do yours do this too? Might be a less confrontational way of doing things although I'm sure many pet owners have their favorite vet so I'm guessing wouldn't be a problem.

    Thanks I would prefer not to take it further, I wasn't happy with the 2nd consultation so when I found out she'd also done the op I was less than happy :(

    I think your idea is good, trouble is there's quite a few vets as they have practices in the surrounding villages. They never ask who do you want, its a case of any vet. I was hoping a little note on my file would suffice but I also don't want to cut off my nose to spite my face. I do know for sure I never want to see this vet b again!
    MFW 2013 #146 Target £6000
    Sealed pot challenge 6 member #1663 / £167.76
    Sealed pot challenge 5 member #1663 / £153.19
  • Siberianski
    Siberianski Posts: 75 Forumite
    Seventh Anniversary 10 Posts Combo Breaker
    i have too agree i would speak too the practice manager ask if you can maybe make a face too face appointment with them too go through everything.

    We do similar at our vets we always see the same vet as the vets we are with are a well known franchise and unless you request otherwise you will end up seeing junior vet after junior vet. Call me old fashioned but i like consistency.
  • emmita
    emmita Posts: 715 Forumite
    edited 17 June 2014 at 8:23PM
    meritaten wrote: »
    I agree - far better to request a particular vet - yet it seems that if any treatment is done which you are not present for - it can be 'anyone'.
    perhaps you may be happier at a different practice? a 'one vet practice'?
    and I am so sorry about your pet.

    This is one of the better practices and in general I've always found the vets very helpful. This vet b didn't check the rabbit in a thorough way and when I went to pay they gave me some medicine. I said no that's not mine the vet didn't say anything about medicine to me. She checked and said yes its for you. No instructions other than pop it on her food. I brought her back in because she had problems breathing and wasn't eating! Now what rabbit who is off there food gonna touch food which tastes of medicine.

    Thank you for you comments, its hard when you loose a pet :(
    MFW 2013 #146 Target £6000
    Sealed pot challenge 6 member #1663 / £167.76
    Sealed pot challenge 5 member #1663 / £153.19
  • emmita
    emmita Posts: 715 Forumite
    i have too agree i would speak too the practice manager ask if you can maybe make a face too face appointment with them too go through everything.

    We do similar at our vets we always see the same vet as the vets we are with are a well known franchise and unless you request otherwise you will end up seeing junior vet after junior vet. Call me old fashioned but i like consistency.

    Thanks I think I've learnt the lesson the hard way. Although ours isn't a franchise it does seem I've been given the junior vet rather than one that specialises in small animals.

    I still would like something on my file though, maybe I should contact the practise manager like you say.

    After all this I wouldn't want to get her in trouble, she's just not the vet for me
    MFW 2013 #146 Target £6000
    Sealed pot challenge 6 member #1663 / £167.76
    Sealed pot challenge 5 member #1663 / £153.19
  • Fosterdog
    Fosterdog Posts: 4,948 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I always ask what vet is on duty when I make an appointment, three of the vets are brilliant and I would recommend them to anyone but one is rubbish, he is arrogant, does't have a particularly nice way with the animals (one dog is scared of him and he could never pick up my rats properly), he just seems to recommend expensive tests and needless procedures.

    I haven't complained about him and I've never told the other staff that I just don't like him but I will always request to see one of the others instead.
  • emmita
    emmita Posts: 715 Forumite
    Fosterdog wrote: »
    I always ask what vet is on duty when I make an appointment, three of the vets are brilliant and I would recommend them to anyone but one is rubbish, he is arrogant, does't have a particularly nice way with the animals (one dog is scared of him and he could never pick up my rats properly), he just seems to recommend expensive tests and needless procedures.

    I haven't complained about him and I've never told the other staff that I just don't like him but I will always request to see one of the others instead.

    Thanks for your advice :).

    Think I will see how I feel tomorrow. I honestly feel like she was practising on my poor rabbit. She was in to get her teeth done, an op she has had done twice in the past with no complications or side effects.

    Think the vet was maybe heavy handed or something. Will definitely at a minimum be more vocal next visit.
    MFW 2013 #146 Target £6000
    Sealed pot challenge 6 member #1663 / £167.76
    Sealed pot challenge 5 member #1663 / £153.19
  • Shoshannah
    Shoshannah Posts: 667 Forumite
    Sorry about your rabbit. :( Was the actual cause of her 'going downhill' found out?
  • emmita
    emmita Posts: 715 Forumite
    ShoshannaI wrote: »
    Sorry about your rabbit. :( Was the actual cause of her 'going downhill' found out?

    Vet B said when i took her in that rabbits often have problem with sinus after having the teeth rasped. When I took her back the rabbit wasn't eating or drinking, also had problem breathing. I was given medicine for the rabbit which actually it was Mum who said she had the same medicine for the dog loxicom and it was a painkiller.

    When I took the rabbit back tonight she had lost too much weight to even fight for her life.

    I can understand that these things happen and that's partly why I don't want to complain about vet b. Am sure vets do a very good job, taking care of our sick animals. Just feel she was practising as my rabbit had had this procedure done twice before with no return visits.
    MFW 2013 #146 Target £6000
    Sealed pot challenge 6 member #1663 / £167.76
    Sealed pot challenge 5 member #1663 / £153.19
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