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Small claims with international company
kayej
Posts: 28 Forumite
I recently flew Qantas but was given wrong information and whilst admitting liability, are refusing to pay me back the extra money I paid out. How can I take them to small claims when I booked online & they are an Australia Airline. Does anyone know? I went to visit my ill Mother who passed away & when I went to change my flights, I was told that I couldn't have a stop over (which was wrong) and also the sales rep added a really upsetting comment in my booking.
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