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OMG. Orange/EE have put ANOTHER late payment on my account.

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*Kat*
*Kat* Posts: 1,829 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
edited 14 June 2014 at 8:32AM in Credit file & ratings
Update: Just called EE, they're taking BOTH late payment marks off immediately :D Nice.


!!!!!!?

I called at the end of March to change my direct debit to a new account. Was told this was sorted.

Fine, whatever. My bill is £15, so it's not a huge deal.

Log in to my creditexpert file in April and notice that I have a late payment on my credit report. !!!!!!? So I call Orange and make an additional payment. (I didn't realise that the DD for April hadn't been taken).

Just logged in again, and they marked ANOTHER late payment on 15th June?

I logged in to my bank to check and they've received DD payments on 1st May and 2nd June? What do I do to get it off?
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