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Unhappy with course content after attendance

Hi,
I recently attended a 2 day seminar that cost about £2300 after a very hard sell and believing what was being sold, and believing there was something to it. For some reason I was really hooked by the sales technique, not something that ever happens to me.

Anyway I paid the sum of money and attended the 2 day course with the best of intentions and hoping it would be full of specific information.However I was really unhappy with the content provided on the course and believe it did not warrant the fee. It was very generic and hardly specific, not delving in to the specifics (the how/why) of what was being taught. The introductory seminar promised far more. However being the type of person I am I was just seething under my breath and did not complain at the time. Additionally the course book is just a series of powerpoint slides, really cheap for the price of the course.

Certain vital bits of information that I think should have been on the course were omitted that had I been told about at the outset may have changed my decision to attend and then again it may not have. There was not a great deal of transparency and this neglected information has had an impact on my ability to implement the strategies the were teaching.

I was wondering do I have any leg to stand on with getting any if not all this money back? Or is it a lost cause? I hesitate a to write a letter until I know I have some case especially since I have a 1:2:1 coaching session as part of the fee. If I can't get the money back I may as well use the time, no?

Thanks for your time and any advice would be gratefully received.

Oh and sorry for any grammatical errors.
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Comments

  • stevemLS
    stevemLS Posts: 1,067 Forumite
    Afraid I would think you have been scammed and are stuffed. Sorry.
  • Shoto
    Shoto Posts: 7 Forumite
    Seventh Anniversary Combo Breaker
    Figured....
  • Bantex_2
    Bantex_2 Posts: 3,317 Forumite
    Some sort of "how to get rich" course?
  • ThumbRemote
    ThumbRemote Posts: 4,756 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Do you have proof of what the course offered? And proof of what was delivered?

    Factual issues are much easier to prove. eg if they said it was a 3 days course but only ran for 2 days; or if they said it covered 'x' but didn't. General issues that it just wasn't very good are much more difficult.
  • Shoto
    Shoto Posts: 7 Forumite
    Seventh Anniversary Combo Breaker
    I was never under any illusion that it was a get rich quick course. I went in knowing I would need to work regardless as I am acutely aware that there is no such thing as a get rich quick course.
    I was expecting far more detailed information and specifics on the subject matter for £2000.
    I guess they were a little vague from the start and I should have picked up on it. I guess I'm annoyed by the content that I believe should have been included and wasn't. It seems to me it's information that would be fundamental to the course and for the amount of money I shouldn't have to find out after the fact through my own research. It was THAT fundamental.
    I guess by keeping it vague they can deliver anything and say they met the requirements. Chalk one up to a moment of Incredible stupidity. So no I do not have specifics other than a general dissatisfaction with the content in relation to price and the way it was sold.
    Guess I'm out of luck by the sounds of it. I'm usually so cautious about these things.
  • ivavoucher
    ivavoucher Posts: 529 Forumite
    Part of the Furniture 100 Posts
    Are there no other complaints on the inetrnet about this mob?

    You could name and shame?
  • Shoto
    Shoto Posts: 7 Forumite
    Seventh Anniversary Combo Breaker
    edited 14 June 2014 at 7:52AM
    Loads, since I did the course I have looked them up (rookie mistake) and there are quite a few disgruntled ex-students

    Any tips on how to approach this with naming and shaming and any other methods that I could use to try get my money back?
  • DaveTheMus
    DaveTheMus Posts: 2,669 Forumite
    What was the course?
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • photome
    photome Posts: 16,740 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Shoto wrote: »
    Loads, since I did the course I have looked them up (rookie mistake) and there are quite a few disgruntled ex-students

    Any tips on how to approach this with naming and shaming and any other methods that I could use to try get my money back?

    well you could start on here by naming and shaming.

    as for getting your money back it sounds unlikely as you have already said you dont have any specifics of what they didnt provide so it looks like they did provide what you paid for
  • Shoto
    Shoto Posts: 7 Forumite
    Seventh Anniversary Combo Breaker
    Knowledge to Action Ultimate Forex Course in London. I guess expectations can never always be met. is there not something in the costumer protection act that says a service has to be at a reasonable cost?
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