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Got the refund

Continuation of my other topic

You don't have to read it but just know the company is acting dodgy but I got my money back finally

Now I need to know : exactly how can I claim refund on the £7 delivery charge I paid to return a faulty goods?

Also, how shall I ask the company? (even tho I doubt they're going to respond)

Comments

  • OlliesDad
    OlliesDad Posts: 1,825 Forumite
    Continuation of my other topic

    You don't have to read it but just know the company is acting dodgy but I got my money back finally

    Now I need to know : exactly how can I claim refund on the £7 delivery charge I paid to return a faulty goods?

    Also, how shall I ask the company? (even tho I doubt they're going to respond)

    It makes more sense just to add to the original thread:

    https://forums.moneysavingexpert.com/discussion/comment/65598065#Comment_65598065
  • marliepanda
    marliepanda Posts: 7,186 Forumite
    Continuation of my other topic

    You don't have to read it but just know the company is acting dodgy but I got my money back finally

    Now I need to know : exactly how can I claim refund on the £7 delivery charge I paid to return a faulty goods?

    Also, how shall I ask the company? (even tho I doubt they're going to respond)

    Would be a lot better to continue on your other thread, or at least link it.
  • I don't bump so people only have to read whats relevant. Please help here, thanks
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I don't bump so people only have to read whats relevant. Please help here, thanks
    What's relevant is for readers of your thread to have some context in which to answer your question.

    So, in the absence of this, if you want a refund then start by sending an LBA or as it's only £7 save yourself the stress and move on.
  • photome
    photome Posts: 16,728 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    neilmcl wrote: »
    What's relevant is for readers of your thread to have some context in which to answer your question.

    So, in the absence of this, if you want a refund then start by sending an LBA or as it's only £7 save yourself the stress and move on.

    I read the other thread, its only 3 posts long and doesnt give much more info than this one
    anyway OP if they wont refund you, is it really worth the stress of trying to get £7 back
  • photome wrote: »
    I read the other thread, its only 3 posts long and doesnt give much more info than this one
    anyway OP if they wont refund you, is it really worth the stress of trying to get £7 back

    I keep things short n simple :cool: my head hurts from reading too much on computer screens.

    But yeah you know what, it sounds like too much work. :/
  • SuperHan
    SuperHan Posts: 2,269 Forumite
    Part of the Furniture 1,000 Posts
    Letter before action, then small claims court. That's it. Depends how much you want the £7
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