Sky marketing letters

maurice28

This is the very definition of a minor complaint/vent, but I’ve emailed Sky about it as it’s a point I felt I should raise.

Yesterday, through the post, I received an A4-sized letter which offered me six months’ worth of Sky Movies for half price.

I have no objection to receiving this correspondence. However, I found that through the plastic window on the envelope, underneath my name and address, my Sky username was clearly visible and readable to anyone.

I am sure that there is no immediate security risk to my account because of this, but it is mildly concerning that anyone who saw the letter would have two fairly important pieces of information (my name, address and username) which might be the first step in attempting to compromise my Sky account in some way. I assume this is the same for the thousands of other customers who will have received this letter.

Like I said, I know it’s incredibly minor in the grand scheme of things, but I’ve suggested to Sky that their marketing team think about redesigning the letter so that information such as username isn’t visible alongside name and address!