Request to revise neutral feedback

usefulmale

RHemmings wrote: »

It is not just the postal service. It is also that the seller asked me to take on the risk of the product arriving very late. It's not my fault, and hence I don't feel happy about being asked to take the financial responsibility for this. That's what tipped me into feeling that it deserves a neutral, rather than not leaving feedback at all which is what I would have done otherwise.

The seller didn't ASK you to take on the risk. The long delivery time was clearly displayed before purchase and you took on the risk of your own accord.

RHemmings

usefulmale wrote: »

The seller didn't ASK you to take on the risk. The long delivery time was clearly displayed before purchase and you took on the risk of your own accord.

The seller did ask me to take on the risk. They specifically asked me to pay for the item again should it turn up, before they agreed to give me a refund. Please read my first post, it is clearly stated in there.

usefulmale

Why didn't you buy from a UK seller in the first place? I really cannot see what the seller has done wrong. You bought from an overseas seller with a long delivery time, then chose to buy again from a UK seller when the item didn't turn up within the predicted time frame. Thats predicted, not guaranteed. Just a consequence of the race to the bottom.

RHemmings

usefulmale wrote: »

Why didn't you buy from a UK seller in the first place? I really cannot see what the seller has done wrong. You bought from an overseas seller with a long delivery time, then chose to buy again from a UK seller when the item didn't turn up within the predicted time frame. Thats predicted, not guaranteed. Just a consequence of the race to the bottom.

You still haven't addressed the reason I decided to give a neutral. In fact, given that it's been pointed out to you, I presume that you're deliberately ignoring it. Why?

usefulmale

RHemmings wrote: »

You still haven't addressed the reason I decided to give a neutral. In fact, given that it's been pointed out to you, I presume that you're deliberately ignoring it. Why?

The last line of your opening post asks "What do other people think"? I've told you what I think. I think you are wrong to leave a neutral.

You made a conscious decision to save a few bob by buying from a foreign seller with a long lead time. It didn't turn up in the stated time and when you contacted the seller he refunded straight away and asked you, quite reasonably, to repay should the item turn up.

The fact that you subsequently bought another item from a UK seller is your business alone, nothing to do with the foreign seller.

The last paragraph of your OP sums it up as far as you are concerned but you shouldn't really be asking for other peoples opinions if those same peoples opinions differ from yours.

EDIT - You edited your post whilst I was composing my reply.

RHemmings

usefulmale wrote: »

The last line of your opening post asks "What do other people think"? I've told you what I think. I think you are wrong to leave a neutral.

You made a conscious decision to save a few bob by buying from a foreign seller with a long lead time. It didn't turn up in the stated time and when you contacted the seller he refunded straight away and asked you, quite reasonably, to repay should the item turn up.

The fact that you subsequently bought another item from a UK seller is your business alone, nothing to do with the foreign seller.

The last paragraph of your OP sums it up as far as you are concerned but you shouldn't really be asking for other peoples opinions if those same peoples opinions differ from yours.

EDIT - You edited your post whilst I was composing my reply.

Ah, finally you acknowledge that the seller asked me to repay should the item show up is the problem under discussion.

I am interested in discussing this. But, I don't see it as reasonable for me to repay should the item turn up. It's not an item I would buy regularly like (say) printer ink. It's also not my fault that the item hasn't turned up. As often mentioned on here, it's the seller that chooses the courier/carrier, and the seller who is responsible for getting the item to the buyer. And in this case, I've ordered, paid, and in doing so fulfilled my side of the bargain. But no item.

I am happy to discuss things with people who have a different opinion. But, in order for such a discussion to be of any value, you will have to explain why you think it's reasonable for me to take financial responsibility should the item turn up. Just blindly stating it, particularly after a number of posts where you mischaracterised the situation, isn't very convincing. I wouldn't have started the thread had I not been interested in opposing opinions. The problem from my point of view is that I haven't received any properly argued opposing opinions.

Do you feel that in general sellers shouldn't be the one who is responsible when an item fails to turn up? Or is it something specific about this case that moves moral responsibility? If so, what/how? Please explain your reasoning.

usefulmale

The second paragraph of your OP states "They did first ask me to undertake that should the product turn up, that I would pay again. As I'm a very honest type, if the product turns up I will definitely pay again."

Are you now dishonest, simply because you have bought elsewhere? If the original item does turn up, you do need to pay for it. You chose to buy from a foreign seller with a long lead time. You must be aware that there are far more things to hold up a foreign shipment than a UK one, things that the seller has little or no control over.

There is nothing to stop you from paying for the original item, should it show up, and then selling it on. You never know, you might even make a profit.

bxboards

RHemmings wrote: »

I am interested in discussing this. But, I don't see it as reasonable for me to repay should the item turn up. It's not an item I would buy regularly like (say) prin

Well if you want to steal from the seller, and stick the knife in while doing so, then I don't think anyone here can offer any more advice.

I don't think you have any interest in a discussion - but why you want to parade your apparently lack of honesty and integrity is quite another thing.

Paying for goods if finally received shouldn't be an alien concept that requires 'discussion'

Honestly, some people...

ublooney

In your first post in this thread you write the following:

They did first ask me to undertake that should the product turn up, that I would pay again. As I'm a very honest type, if the product turns up I will definitely pay again.

Then in your last you write:

I don't see it as reasonable for me to repay should the item turn up.

Which is correct...as you have confused me!?


You also state this:

And in this case, I've ordered, paid, and in doing so fulfilled my side of the bargain. But no item.

You fail to mention you have been refunded...so technically...you have not paid now.

bb999

ublooney wrote: »

In your first post in this thread you write the following:

They did first ask me to undertake that should the product turn up, that I would pay again. As I'm a very honest type, if the product turns up I will definitely pay again.

Then in your last you write:

I don't see it as reasonable for me to repay should the item turn up.

Which is correct...as you have confused me!?


You also state this:

And in this case, I've ordered, paid, and in doing so fulfilled my side of the bargain. But no item.

You fail to mention you have been refunded...so technically...you have not paid now.

The op has said that he would repay if the item turns up, but does not feel that it is reasonable to be asked to do so. A more reasonable request would be to return the item.

I agree that a neutral is in order, and is similar to a feedback I have just left.

In my case, the item was sent recorded delivery and failed to arrive. I was then made to wait for 15 working days before being refunded because 'that is what Royal Mail say.'
I did not leave a positive, because I have not got my item and was 3 weeks without my money.
I did not leave a negative, because I do not feel negatively towards the seller.
I left a neutral because that sums up how I feel about the transaction - not good, but not bad.

If ebay take my neutral feedback as a critisism of the seller, then that is up to them; if this affects sellers ability to sell then they should look at other sales channels rather than putting up with being dictated to by ebay.

Btw, I left 5 stars for communication because the seller did respond to emails quickly, 5 stars for dispatch time, and 5 stars for postage costs. Obviously I did not leave stars for 'item as described.'