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Locked Natwest/Rbs Online banking 'Disabled'(Cust number), has this happened to you?
katesheet
Posts: 246 Forumite
Online banking has been disabled, for access to current account and credit card account,
(natwest, similar platform to rbs)
Online it is giving this message
"Customer advice, please address the following issues:
The Customer Number entered has been disabled.
We have taken action to disable access to your online service,
please contact the Digital Banking helpdesk immediately"
My phone is being fixed at the moment, as it has problems, so cannot call until it is fixed.
as far as the block
Has this happened to you how did it get resolved?
Did you have to go to the branch to resolve this?
or only on the phone,
or does the block get removed automatically in a few days?
Do the team send out letters out to confirm this block?
This is a pain as I intended to send out payments, which are already late as it is hence asking
(natwest, similar platform to rbs)
Online it is giving this message
"Customer advice, please address the following issues:
The Customer Number entered has been disabled.
We have taken action to disable access to your online service,
please contact the Digital Banking helpdesk immediately"
My phone is being fixed at the moment, as it has problems, so cannot call until it is fixed.
as far as the block
Has this happened to you how did it get resolved?
Did you have to go to the branch to resolve this?
or only on the phone,
or does the block get removed automatically in a few days?
Do the team send out letters out to confirm this block?
This is a pain as I intended to send out payments, which are already late as it is hence asking
0
Comments
-
Sounds like they have blocked your account.
Have you had any large payments paid in recently?-== CREDIT BUILD IN PROCESS 30% COMPLETE ==-
Overdraft - £0 Used/£500 Limit
Vanquis Card - £1000 Limit
Aqua Card - £1200 Limit
Barclaycard Platinum - £2500 Limit
Credit Utilisation 11%/Savings - £18000
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