We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

does the bank have right to charge at all?

jo_ray
jo_ray Posts: 80 Forumite
in Reclaim bank & credit card charges
hi ,been trying to get some feed back, but have been unsucessful up til now. ihave a debit card account with a multi function card , every transation made on it is autherised by the bank in one way or another, yet when i check my balance only half of my transactions are showing,it says i have more funds than i do ,then i get charged for taking money out.or the bank doesn't honour a payment due insuffient funds, they haven't paid out so why are they charging me? just want to know weather i should push for all of my claim on this basis?

Comments

  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    it does not necessarily work that way. Some shops have floor limits which means the transaction is authorised without checking funds or at random. It is with smaller transactions at large shops like Tesco for example. The bank have to pay. The bank have the right to charge you for the work involved in stopping a DD/SO/Cheque but not to profit on that charge. The fact they refuse to reveal the true cost means you can claim everything. Your claim is based on the charges being profit making on the part of the bank. It is based on contract law. You win the bank loses.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • jo_ray
    jo_ray Posts: 80 Forumite
    thanks for that but,i still don't get why they would charge when they haven't paid do they have to send me a £30 letter ? normally the company the dd bounced on would tell you that they haven't recieved it.
  • jo_ray
    jo_ray Posts: 80 Forumite
    thanks for that, but i still don't get why they send £30 letters, to tell you they didn't pay a dd, when the company it bounced on will write to you.
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    Some banks just do not care really. If you have been charged by companies as well, you do know you can claim those charges back as well, don't you?
    Same as bank charges.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • jo_ray
    jo_ray Posts: 80 Forumite
    yeh, i had read something about the catalolue charges,is it all the same letter and process?although mine seems to be the worst affender for mucking people around, according to posts,any tips? anyone else i can claim from? heard about credit cards but n/a to me.
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    The answer is yes.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.3K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601.1K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture