Advice Please

goamike

I was due to go to Paris on the 12th June for a concert and also 4 days sight seeing.

Unfortuately my wife had to go for unexpected major surgery on sunday and we are in the position where we wont be able to go.
Would i be able to claim for hotel , concert tickets and also flight tickets as well?

I was going to claim against the credit card, but was advised to claim on my travel insurance, hopefully i will get time to read the small print tonight.

Annisele

Unless you have some sort of travel insurance associated with your credit card, you won't be able to claim against the card.

If you'd paid for the flights/hotels by credit card and the airline/hotel didn't provide the flights/rooms, then you'd probably be able to claim against the card (subject to some financial limits). But if the airline/hotel has entirely held up its end of the deal, and you can't go due to illness, your credit card company isn't responsible.

So far as the travel insurance is concerned, I think you probably will be able to claim something but it depends on the terms of the insurance.

Separately, if you can cancel anything (eg hotels) or get your money back some other way, the insurance company will expect you to do that.

I hope your wife's surgery goes well, and you're able to go to Paris soon.

goamike

Annisele wrote: »

Unless you have some sort of travel insurance associated with your credit card, you won't be able to claim against the card.

If you'd paid for the flights/hotels by credit card and the airline/hotel didn't provide the flights/rooms, then you'd probably be able to claim against the card (subject to some financial limits). But if the airline/hotel has entirely held up its end of the deal, and you can't go due to illness, your credit card company isn't responsible.

So far as the travel insurance is concerned, I think you probably will be able to claim something but it depends on the terms of the insurance.



Separately, if you can cancel anything (eg hotels) or get your money back some other way, the insurance company will expect you to do that.

I hope your wife's surgery goes well, and you're able to go to Paris soon.

I wont be able to cancel the hotel under the terms and conditions applied at booking. The flights are through Flybe so say no more about them.
i could sell the concert tickets i suspect.
This would be my first insurance travel claim and i am in my mid fifties and travelled to a few places.
I was mainly going for the concert, but Paris is such a lovely city to explore as well.

Thanks for the kind wishes.

Quentin

Assuming your wife's condition was either disclosed when you bought your insurance or was totally out of the blue then hotel and flight tickets should be covered (by insurance, not s75).

Concert ticket is unlikely to be, but check your policy wording to see what is and isn't covered.

Anything not covered you will have to give up on - so try and sell the concert tickets.

goamike

Quentin wrote: »

Assuming your wife's condition was either disclosed when you bought your insurance or was totally out of the blue then hotel and flight tickets should be covered (by insurance, not s75).

Concert ticket is unlikely to be, but check your policy wording to see what is and isn't covered.

Anything not covered you will have to give up on - so try and sell the concert tickets.

Hi,

It was completely out of the blue the operation, should be able to sell the tickets.
Thanks for information.

goamike

The hotel in Paris have offered my alternative dates or lose all of the hotel money.

goamike

goamike wrote: »

The hotel in Paris have offered my alternative dates or lose all of the hotel money.

Just to say i more or less got my full money back from the travel insurance.

I had some flights booked for spain and due to the french air strike, got my money back on those flights as well.

Some good news at last.:j