nationwide credit card

kathyj_3

changed to interest free card in march and transferred money 28/4. somehow nationwide moved me 300 miles,2 bills showing full card number sent to false address.after 5 working days managed to talk to someone.i have been vunerable to card cloning and identity theft. been told they will get back to me by 24th june. so beware nationwide do not do customer care and do not deliver on promises

[Deleted User]

Which promise have they not delivered on? Its not the 24 June yet is it?

Fruit_and_Nut_Case

kathyj wrote: »

changed to interest free card in march

Changed from what to what? Was one of then a Nationwide card?

kathyj wrote: »

and transferred money 28/4.

Not sure what this has to do with your rant.

kathyj wrote: »

somehow nationwide moved me 300 miles,2 bills showing full card number sent to false address.

If it was a false address presumably Royal Mail couldn't deliver the bills and would return them to Nationwide. How did you find out about these bills?

kathyj wrote: »

after 5 working days managed to talk to someone.

You mean you were kept on the phone for 5 days or you were queueing in a branch for 5 days?

kathyj wrote: »

i have been vunerable to card cloning

Not sure how. Presumably the card was still in your possession.

kathyj wrote: »

and identity theft.

Looks like you may already have been a victim.

kathyj wrote: »

been told they will get back to me by 24th june.

Now I can agree with you; that delay is something to be upset about.

kathyj wrote: »

so beware nationwide do not do customer care and do not deliver on promises

Millions of customers might disagree.