Can a take away charge more than the displayed price?

arcon5

bod1467 wrote: »

So how does that differ from a shelf-end label in a supermarket showing a different price to what is in the till? Whilst most supermarkets will honour the label price (if it is lower) they don't HAVE to.

This has been discussed several times before, particularly the supermarket scenario, and the consensus has always been that the till price is what matters - THAT is the invitation to treat. This scenario in a takeaway is no different.

Because when you are scanning the goods - that is effectively the offer to purchase the goods and at that point the price displayed for which the customer can decline to purchase it.
In ops case op has offered to purchase the food and this order accepted - the food subsequently prepared.

If you was in a restaurant, offer/acceptance would take place in a similar way, when ordering the food - at the end of the meal they can't turn round and say the price has doubled. In the same way you can't turn round and say the price is too high and your not willing to accept the price (SOGA excepted of course).

The 'till price' concept in a supermarket is very different to that in ops scenario. In that the goods can easily be rejected based on the price where as op is basically purchasing goods and services - not so easy to cancel a food order once it's been freshly prepared/cooked.

PenguinJim

I've been in a similar situation when visiting a cafe in Lincs. Went up to order the pie for about £2, and was going to ask for a portion of chips for 90p as well. After I'd said I wanted pie, they asked if I wanted chips with that, and I said yes please.

It turned out that buying a pie with chips is completely different to buying a pie with a portion of chips! Not ~£2.90, but £4.95 in this case, because the 'pie with chips' comes with "gravy"! (Bisto Original, if my taste buds weren't mistaken.)

To be fair, they were very good when I pointed at the menu and were quite fast to charge me the lower price. Thanks to that customer service, I'd eat there again - but I'd confirm the price when ordering next time!

If the takeaway was advertising a jerk chicken roll for £2.00, and you ordered a jerk chicken roll, they should not take liberties by giving you an unasked "upgrade". Had they run out of "medium" rolls? If so, they should have told you. If not, they were advertising a fictitious product. I would have been angry.