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Sun chessington tickets query

Does anyone know how they are sending out the tickets this year? Last year they seemed to send them all in bulk but this year they seem to be staggering it.
I sent off for my tickets on the first day and put the July dates as my first choice. As I have not received them yet does this mean that I will not be getting that choice as I see some July tickets are being sold on?
I have thrown away the rules and regs... Does it state anywhere that you will not receive tickets until a certain time before the date they give you?
Any help would be appreciated
Many thanks :)

Ps. This was the collect vouchers from the paper deal not the sign up online deal
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