First National Tricity Finance ltd.

johno1703

Hi.
Can anybody help?
Found some old paperwork today for a sofa i bought back in 1999, it was financed though First National Tricity Finance Ltd, and I've found i took out PPI, when i knew if i had been offered it i would have declined(mainly due to being a tight !!!!).
Ive googled them ,but any contact number I've rung has been dead etc.
Has anybody had any recent dealings with them and got a contact number for them.
Thankyou in advance

[Deleted User]

Waste of time, even if they are still trading they weren't regulated in 1999 and won't have to consider any complaint.

sun73

You might be able to refer your complaint to Santander cards who are handling ppi cases for companies acquired by them some years ago.

Jamie94

johno1703 wrote: »

Hi.
Can anybody help?
Found some old paperwork today for a sofa i bought back in 1999, it was financed though First National Tricity Finance Ltd, and I've found i took out PPI, when i knew if i had been offered it i would have declined(mainly due to being a tight !!!!).
Ive googled them ,but any contact number I've rung has been dead etc.
Has anybody had any recent dealings with them and got a contact number for them.
Thankyou in advance

Fifth entry when I googled "First National Tricity Finance"
http://www.fsa.gov.uk/register/firmBasicDetails.do?sid=109097

As sun73 says, appears to be part of santander now (based on email contact shown)

-taff

Still before regulation.By 6 years.

Atidi

When did PPI mis-selling start?
There's no specific start date - the problems of mis-selling have been around for a long time. Martin was warning about them back in 2000, and many others before that. Claims can generally start on policies from the 1990s (possibly earlier). The financial regulator started fining PPI companies in 2006, but a big improvement wasn't seen until 2011.



Is there a deadline I need to reclaim by? No, you can complain about a product sold at any time, though here are some guidelines which may help. It's easier if your insurance was active in the last six years, but don't let this put you off.

Insurance started in the last six years: There's no issue here at all. Even if the loan's now paid off, you can start a reclaim.

Older insurance that's still active, or ended within the last six years: You can start a reclaim. The six-year rule applies to active insurance, so a policy taken out 12 years ago but paid off five years ago was still active within the key six year period.

If your policy ended over six years ago: The 'Ëœstatue of limitations' means banks don't need to keep records that are over six years old. However, there is no official cut-off time so if you've still got the paperwork, while your chances of success are a little lower with older loans, many still do successfully reclaim.

and repeated

My PPI was on an old account, how far back can I reclaim?
You can complain about a product sold at any time though here are some guidelines which may help. It's easier if your insurance was active in the last six years but don't let this put you off.

Insurance started in the last six years: There's no issue here at all. Even if the loan's now paid off, you can start a reclaim.

Older insurance that's still active, or ended within the last six years: You can start a reclaim. The six year rule applies to active insurance, so a policy taken out 12 years ago but paid off five years ago was still active within the key six year period.

If your policy ended over six years ago: The 'Statute of limitations' means banks don't need to keep records that are over six years old. However, there is no offical cut-off time so if you've still got the paperwork, while your chances of success are a little lower with older loans, many still do successfully reclaim.

Also perhaps of interest to the OP

My lender's been taken over. Can I still reclaim?
Yes. In buying another company, the new owners are usually liable for its debts and for paying customers. Sometimes the liability stays with the old provider, but complain to the new firm and it'll let you know if that's the case.

As an example, Egg's credit cards have now been taken over by Barclaycard, so Barclaycard's liable for Egg's past PPI mis-selling.

Source: http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

[Deleted User]

Atidi wrote: »

Also perhaps of interest to the OP


Source: http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

The link only applies to banks who had their own regulation prior to 2005.

-taff

This is the important word is in red

If your policy ended over six years ago: The 'Statue of limitations' means banks don't need to keep records that are over six years old. However, there is no official cut-off time so if you've still got the paperwork, while your chances of success are a little lower with older loans, many still do successfully reclaim.

Most banks subscribed to the GISC and were therefore regualated by a precursor of the FSA.

Store cards, other finance, some building societies, HP agreements, car dealers etc, did not, and were not.

Santander seem to have a policy to dismiss any complaint sold prior to 2005.

Atidi

-taff wrote: »

This is the important word is in red



Most banks subscribed to the GISC and were therefore regualated by a precursor of the FSA.

Store cards, other finance, some building societies, HP agreements, car dealers etc, did not, and were not.

Santander seem to have a policy to dismiss any complaint sold prior to 2005.

Yes that is explained in the article :

The Ombudsman can only help with complaints about FSA/FCA-regulated companies. All PPI sales from January 2005 are regulated by the Ombudsman, but some earlier policies aren't. Any provider that was FSA/FCA-regulated before this will be covered by the Ombudsman. So all banks and building society loans should be fine.

Sadly, if you got PPI in 2004 or earlier and the provider wasn't FSA/FCA-regulated (such as car dealerships, window installer or some hire purchase arrangements), the Ombudsman has no jurisdiction. This makes reclaiming trickier, though it's still worth trying.

Call the Ombudsman to check - it'll put you in touch with others that may be able to help, including the Finance & Leasing Association, Association of British Insurers or the Financial Services Compensation Scheme if your lender's gone bust.

and also

If you've tried a reclaim through a trade organisation and it won't help, there's always the option of taking court action against the PPI provider via the small claims system. The complaint is generally on the grounds that it's misrepresented your contract (and therefore made it invalid) if it didn't give you the full facts about the product or ask for all the required information.

...

If you have good grounds, and understand the legal arguments, then do consider it. There's a good chance it will force the PPI company to settle, but there are no guarantees.

But I think we are getting ahead of ourselves; first port of call for the OP appears to be Santander.

antrobus

Atidi wrote: »

.....But I think we are getting ahead of ourselves; first port of call for the OP appears to be Santander.

I believe that the point being made is that the first port of call for the OP would be the retailer that sold them the sofa, the finance, and the PPI thereon. And that the retailer is likely to dismiss the complaint on the grounds that, as the sale was in 1999, it wasn't regulated.