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DVD recorder bought from 3rd party seller through Tesco Direct

tracey29 · 2014-05-27 21:20:10

I could do with some help please: I bought a DVD recorder from a 3rd party seller via Tesco Direct in September 2013 but it's now broken and doesn't pick up most of the channels it used to no matter how many times I retune it. It's needed a few retunes in the past but I think that was because it picked up other channels.…

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tracey29 Posts: 275 Forumite

28 May 2014 at 5:13PM

OlliesDad wrote: »

Ultimately if Tesco stick to the T's and C's that they are an agent (which I believe they are) and therefore it is SuperFi who are liable, then to dispute this you may have to take it to court and then you have a good chance of losing.

SuperFi are within their rights to offer a repair/replacement instead - however if you explain what has happened, they may take pity on you.

Good idea. Thank you.

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